Night Auditor/ Front Desk Agent

Hospitality Management Corporation (HMC) is a Dallas-based privately held company specializing in management solutions and hospitality industry services tailored to meet each client’s unique needs. With a mission grounded in integrity, honesty, and open communication, HMC is dedicated to delivering the finest management expertise available. Their core values emphasize professionalism, experience, innovation, flexibility, outstanding customer service, and measurable results. These principles have earned HMC a well-deserved reputation as a trusted partner within the hospitality industry.

HMC firmly believes that the strength of their company lies in their team members. They foster a supportive environment where employees are encouraged to exceed expectations and are provided with the resources necessary for success. This commitment to their people creates a workplace culture that values growth, collaboration, and achievement.

Currently, HMC is seeking to hire a Night Auditor/Front Desk Agent for the Baymont by Wyndham property. This role is essential in ensuring a smooth and professional operation during the overnight hours, blending financial accuracy with exceptional guest service. As part of this position, the Night Auditor/Front Desk Agent will be responsible for balancing the day’s financial records, performing nightly audits, and managing guest interactions ranging from check-ins to resolving inquiries and issues.

Working at Baymont by Wyndham under HMC’s management means joining a dynamic and fun company that values employee contributions and rewards accomplishments. The company offers an attractive benefits package that includes an industry-leading 401K plan, promotional opportunities with a growing organization, and an atmosphere that recognizes and fosters professional development.

The ideal candidate will possess proven experience in hospitality or a similar role, particularly with night audit responsibilities. Strong customer service skills and excellent communication abilities are crucial, as the position demands interaction with diverse guests and handling various requests and potential challenges efficiently and professionally. A high level of attention to detail, combined with strong math and problem-solving skills, ensures the accuracy of financial reports and guest accounts.

Proficiency with Microsoft Office and hotel reservation systems is necessary for daily operations, while excellent multitasking and time management skills help provide seamless service during overnight shifts. The role requires maintaining composure under pressure and exhibiting a customer-first attitude while executing various front desk and audit responsibilities. Responsibilities include checking guests in and out, managing reservations, processing invoices, balancing cash drawers, investigating discrepancies, maintaining key inventories, and supporting budgeting and audit preparations.

This is a fantastic opportunity for a hospitality professional who enjoys engaging with guests and contributing to the overall success of the hotel’s operations. HMC’s commitment to equal employment opportunity means all qualified candidates are encouraged to apply regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. By joining HMC, you become part of an innovative team that values honesty, dedication, and excellence within the hospitality sector.