Night Auditor/ Front Desk

Aperture Hotels is a reputable hotel management company that operates a diverse portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as independent properties. The company prides itself on cultivating a dynamic work environment that offers opportunities for both professional and personal growth. Aperture Hotels values creating a supportive and respectful workplace where team members are treated like family and are recognized for their accomplishments. The company emphasizes core values such as transparency, accountability, curiosity, growth, and creating value for all stakeholders. Employing a diverse workforce, Aperture Hotels strictly adheres to federal and state employment laws ensuring equal opportunity for all qualified applicants without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other protected characteristic.

The Night Auditor role at Aperture Hotels is vital in maintaining a seamless and welcoming guest experience during overnight hours. This position focuses on managing guest relations thoroughly, including overseeing the check-in and check-out processes, addressing guest inquiries, and handling reservation modifications. The Night Auditor will also be responsible for running night audit reports crucial for ensuring accurate financial transactions and internal record keeping. In addition to routine front desk duties, this position involves offering guests recommendations for activities and dining to enhance their stay, contributing positively to customer satisfaction.

This role demands a professional who can manage responsibilities independently while maintaining a friendly and courteous demeanor. The Night Auditor is expected to demonstrate strong computer literacy and handle both cash and credit card transactions with accuracy. Additionally, part of the job may include occasional assistance with cleaning duties or supporting other departments as the need arises. Emphasis is placed on protecting guest information with stringent privacy measures and resolving any guest complaints promptly, striving to achieve 100 percent guest satisfaction.

This full-time position requires flexibility to work various shifts and is ideal for someone with high organizational skills, the ability to follow instructions, and a proactive attitude. Aperture Hotels offers competitive benefits including employer matching 401K retirement plans, comprehensive medical, dental, and vision insurance, free life insurance coverage, vacation and holiday pay, as well as management training to support career advancement. The company values energetic and outgoing personalities that embody teamwork and professionalism.

Overall, being a Night Auditor at Aperture Hotels is not only a position but a key role in delivering exemplary service that upholds the company's reputation for excellence. As the overnight face of the hotel, the Night Auditor is indispensable to ensuring guests feel welcomed, safe, and valued throughout their stay, reinforcing Aperture Hotels’ commitment to quality and guest satisfaction.