Night Auditor and Hotel Operations

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.75
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Work Schedule

Flexible
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement benefits
Career development opportunities
flexible schedule
Employee wellness programs

Job Description

Courtyard by Marriott Fresno is a prominent hotel situated at 140 E Shaw Ave, Fresno, California. As a part of Marriott International, a global leader in the hospitality industry, this establishment is committed to delivering exceptional service to travelers, especially business guests. Courtyard hotels are known for their focus on comfort, convenience, and creating environments suited for business travel. This location embraces Marriott's core values of diversity, inclusion, and providing opportunities for growth and development to all associates.

This role is for a part-time Night Auditor position located at the Courtyard by Marriott Fresno, perfect for individuals who prefer overnight shifts. The pay rate for this role is $18.75 per hour. The position is non-management and requires attention to detail, customer service skills, and familiarity with financial processes within a hotel setting. As a Night Auditor, the employee completes vital end-of-day accounting activities that help maintain the integrity of the hotel's financial data and daily operations. This includes posting charges to guest accounts, reconciling payment forms including cash, credit, debit, and checks, and handling various adjustments and vouchers.

Additionally, the role involves operational and front desk responsibilities such as checking guests in, assigning rooms, and ensuring proper key activation. Monitoring and managing emergencies through contingency lists, processing wake-up call requests, and providing excellent guest service are core aspects of the position. The Night Auditor acts as a vital link between hotel departments during the overnight shift and ensures smooth continuity of service and operational accuracy.

The successful candidate must demonstrate excellent communication skills, use professional telephone etiquette, and be capable of multitasking to meet service needs while handling financial transactions. Physical abilities include moving, lifting, and standing for extended periods, reflecting the hands-on nature of the job. The role requires compliance with company policies, maintaining a professional appearance, respecting confidentiality, and ensuring safety standards are followed.

The company values teamwork and encourages employees to build positive working relationships that support shared goals. Courtyard by Marriott Fresno strives to foster an inclusive atmosphere where guests and staff with diverse backgrounds are welcomed and valued. This position provides an opportunity to be part of a globally recognized brand while honing skills in hospitality, finance, and customer service in a dynamic environment.

Marriott International is committed to equal employment opportunities and considers qualified applicants regardless of background, including those with criminal histories in accordance with applicable law. This reflects a broader commitment to creating a fair and welcoming workplace.

Overall, the Night Auditor at Courtyard by Marriott Fresno is a pivotal role that ensures the hotel’s operational and financial processes run smoothly overnight. It offers a chance for individuals to engage in a hospitality career with one of the most respected names in the industry while working in a supportive and inclusive environment that values professional growth and guest satisfaction.

Job Requirements

  • High school diploma or G E D equivalent
  • less than 1-year related work experience
  • no supervisory experience
  • ability to operate telephone switchboard and electronic key machine
  • willingness to work overnight shifts
  • strong communication skills
  • ability to handle cash and payment processing
  • physical ability to move, lift, and stand for extended periods
  • adherence to company policies and procedures
  • professional appearance
  • ability to maintain confidentiality

Job Qualifications

  • High school diploma or G E D equivalent
  • less than 1-year related work experience
  • no supervisory experience
  • ability to operate telephone switchboard and electronic key machine
  • strong communication skills
  • basic knowledge of accounting or finance processes preferred
  • ability to work independently overnight
  • professional appearance and etiquette
  • ability to handle multiple tasks simultaneously
  • familiarity with hospitality industry standards

Job Duties

  • Complete end of day activities including posting charges to accounts
  • run night audit backup and roll the date
  • process payments such as room charges, cash, checks, debit, and credit
  • handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
  • print contingency lists for emergencies
  • sell rooms/accommodations to guests without reservations based on availability
  • operate telephone switchboard station and process requests such as wake up calls
  • complete the Room Rate Variance Report
  • process guest check-ins and assign rooms
  • activate or reissue room keys using electronic key machine
  • count bank at end of shift and secure bank
  • balance and drop receipts according to accounting specifications
  • set up, stock, and maintain work areas
  • inspect cleanliness and presentation of materials prior to use
  • report accidents, injuries, and unsafe work conditions to manager
  • follow all company policies and procedures and maintain professional appearance
  • maintain confidentiality of proprietary information
  • welcome and acknowledge guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • speak clearly and professionally
  • answer telephones using appropriate etiquette
  • develop and maintain positive working relationships
  • support team to reach common goals
  • comply with quality assurance standards
  • move, lift, carry, push, pull, and place objects weighing up to 25 pounds
  • reach overhead and below knees
  • stand, sit, or walk for extended periods
  • perform other reasonable job duties as requested

Job Criteria

Experience

Entry Level (1-2 years)


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