Night Auditor and Hotel Operations

Oxon Hill, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $23.75 - $27.70

Work Schedule

Standard Hours

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

retirement savings plan

Employee assistance program

Career development opportunities

Job Description

Marriott International is a renowned global hospitality company recognized for its commitment to exceptional guest experiences and innovation in the hotel industry. As a leading hotel operator, Marriott offers a diverse portfolio of brands that cater to various types of travelers and preferences. Among these is Residence Inn by Marriott, a brand dedicated to providing guests with spacious suites featuring full kitchens, ideal for long stays where comfort and convenience are paramount. Located in Oxon Hill, Maryland, the Residence Inn is positioned to serve business and leisure travelers with the hallmark Marriott standard of service, ensuring every guest feels valued and well cared for during their stay.

The role available at this location is a full-time, non-management position within the Finance and Accounting category. It offers a competitive hourly wage ranging from $23.75 to $27.70. The job is headquartered on-site at 192 Waterfront St, Oxon Hill, and does not offer remote working options. This position plays a pivotal part in the day-to-day financial operations of the hotel, focusing primarily on the financial auditing and accounting processes that support smooth hotel functioning.

The individual selected for this role will be responsible for executing comprehensive end-of-day tasks that ensure accurate posting of guest charges and payments across various payment methods, including cash, checks, debit, and credit. These duties are essential to the hotel's financial integrity and operational effectiveness. Responsibilities encompass running night audit backups, rolling over the business date, and generating various reports like the Room Rate Variance Report. The role also involves managing guest transactions such as check-ins and room assignments, issuing electronic key cards, and handling contingency planning by printing guest lists for emergencies.

Operational tasks extend to processing adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges, which require attention to detail and a methodical approach to maintain financial accuracy. Additionally, the position requires interaction with guests via telephone, managing wake-up call requests, and message delivery while maintaining professional communication standards.

Safety and compliance are integral to this role, with duties including reporting accidents, injuries, and unsafe conditions to management, adhering to all company policies, maintaining confidentiality of sensitive information, and ensuring a professional appearance at all times. The role demands physical capabilities such as lifting objects up to 25 pounds, standing or walking for extended periods, and performing a variety of movements including bending, twisting, and stooping.

Working at Residence Inn by Marriott offers opportunities for associative growth, teamwork, and contribution within a diverse workplace culture that celebrates individuality and inclusion. Marriott International is dedicated to equal opportunity employment and fosters an environment that respects all associates, regardless of background. This position is ideal for candidates with a high school diploma or GED equivalent and less than one year of related work experience, looking to start or advance their career in finance within the hospitality sector.

Job Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
Ability to handle cash and financial transactions
Good communication skills
Ability to stand, sit, or walk for extended periods
Ability to lift and move objects up to 25 pounds
Ability to follow company policies and procedures
Ability to maintain confidentiality
Ability to work full-time on site

Job Qualifications

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
Strong attention to detail
Good communication skills
Ability to handle cash and financial transactions accurately
Basic knowledge of accounting procedures
Ability to work in a team environment
Customer service orientation
Proficiency in operating electronic key machines and telephone systems

Job Duties

Complete end-of-day activities including posting charges to accounts
Run night audit backup and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists for emergency readiness
Sell rooms/accommodations to guests without reservations based on availability
Operate telephone switchboard station and process wake-up calls
Complete the Room Rate Variance Report
Process guest check-ins and assign rooms
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank
Balance and drop receipts according to accounting specifications
Set up, stock, and maintain work areas
Inspect cleanliness and presentation of all materials
Report accidents, injuries, and unsafe work conditions
Follow company policies and procedures
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests
Assist individuals with disabilities
Speak clearly and professionally
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Comply with quality assurance standards
Perform physical activities like lifting, bending, and standing
Perform other reasonable duties as requested by supervisors