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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.53
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development programs
Employee assistance program
Job Description
Residence Inn by Marriott Bethesda Downtown is part of Marriott International, a leading global hospitality company known for providing exceptional service and comfortable accommodations to business and leisure travelers. This extended-stay hotel specializes in helping guests thrive during long stays, offering spacious suites equipped with full kitchens that provide the comforts of home. The hotel places a strong emphasis on delivering personalized service with a human touch, ensuring guests feel welcome and valued throughout their visit. Marriott International is committed to fostering an inclusive work environment where diversity is celebrated and associates are empowered to grow in their careers. The... Show More
Job Qualifications
- high school diploma or g.e.d. equivalent
- experience in hospitality or finance preferred but not required
- basic understanding of accounting and payment processing
- strong customer service skills
- ability to operate electronic key machines
- effective verbal communication
- team player
- attention to detail and accuracy
- ability to maintain confidentiality
Job Duties
- complete end-of-day activities including posting charges to accounts
- run night audit backup and roll the date
- process all payment types including room charges, cash, checks, debit, or credit
- handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists for emergency records
- sell rooms/accommodations to guests without reservations based on availability
- operate telephone switchboard and process wake-up call requests
- manage guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count and secure bank at end of shift
- balance and drop receipts according to accounting specifications
- set up and maintain work areas
- inspect cleanliness and presentation of materials
- report accidents and unsafe conditions
- follow company policies and procedures
- maintain confidentiality
- welcome and assist guests
- communicate professionally
- support team goals
- comply with quality standards
- perform physical tasks as required
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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