Night Auditor

Embassy Suites Waltham is part of Pyramid Global Hospitality, a premier hospitality management company that operates more than 200 hotels and resorts across the United States, Caribbean, and Europe. With a dedicated workforce of over 18,000 associates, Pyramid Global Hospitality combines the personalized approach of boutique hotel management with the operational excellence that comes from its global scale. Our company is known for its diverse portfolio including Benchmark Resorts & Hotels, Axiom Hospitality in Europe, and PYRAMIDWORKS that provides integrated workplace and facilities services. Headquartered in Boston, with additional offices in The Woodlands, Texas, and London, Pyramid Global Hospitality emphasizes long-term partnerships, exceptional service, and a commitment to fostering strong communities.

The Night Auditor position at Embassy Suites Waltham is a part-time role ideal for individuals who seek to develop a career in hospitality within a supportive and dynamic environment. This role is primarily overnight, running from 11 PM to 7 AM, offering an opportunity to work in a vital time frame where guest service is crucial. The Night Auditor position is integral to ensuring a seamless guest experience during the night shift by managing front desk operations, balancing guest check-ins with accurate registration and billing, and upholding the hotel's high standards of customer service.

The Night Auditor is the first point of contact for guests arriving late or departing early, and this role requires a personable and detail-oriented individual who enjoys interacting with diverse guests and colleagues. Responsibilities extend beyond routine front desk tasks to include financial duties such as maintaining the hotel’s house bank and generating daily and weekly reports, which are essential for accurate accounting and operational transparency. The position demands familiarity with emergency procedures, prompt resolution of guest concerns, and active collaboration with other hotel departments to ensure the smooth operation of the property overnight.

Working at Embassy Suites Waltham means joining a team that values respect, support, and empowerment for every associate. The company offers numerous opportunities for professional development through mentorship with experienced leaders and exposure to varied hospitality settings and practices. This role is perfect for candidates looking to gain hands-on experience and grow within the hospitality industry. Compensation is competitive, offering $22.00 per hour, and reflects a commitment to recognizing the valuable contribution of every team member.

Embassy Suites Waltham, through Pyramid Global Hospitality, has earned a reputation for excellence in hospitality through awards from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and more. We are proud to create an inclusive workplace celebrated as one of the best places to work by major publications like USA Today and The Boston Globe. Our commitment to diversity, equity, and inclusion is reflected in a welcoming work environment where all employees can thrive and succeed.