Night Auditor

HHM Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences across its diverse portfolio of properties including hotels, resorts, and lodging establishments. With a strong commitment to quality service and guest satisfaction, HHM Hotels balances tradition with innovation to create comfortable and memorable stays for visitors. The company prides itself on fostering a positive and inclusive workplace culture which encourages professional development and growth for its employees.

This role is designed for individuals who thrive in a dynamic environment where attention to detail and excellent guest interaction skills are paramount. The position offers a competitive compensation rate of $19.00 per hour and involves balancing revenue and settling accounts nightly, maintaining accurate records, and resetting the system for the subsequent day's operations. As part of the duties, the candidate will perform Guest Service Agent responsibilities, ensuring a seamless check-in and check-out process while troubleshooting guest inquiries and concerns to achieve high satisfaction scores.

The position supports a clear career progression path including opportunities to advance to Front Office Supervisor, Accounts Payable or Receivable Clerk, and eventually Front Office Manager. Core daily tasks revolve around the completion of bookkeeping activities such as nightly audits, credit card reconciliation, and financial data input into the BRAINS network system. The role also involves preparing detailed daily financial reports to assist management with operational oversight.

The job requires standing for extended periods, walking, lifting up to 25 pounds, and other physical activities, with a flexible schedule that may include holidays and weekends. Safety is emphasized through adherence to protective equipment use and safe work practices.

HHM Hotels values individuals who are proactive, possess excellent arithmetic and computer skills especially with Excel, and have previous night audit or accounting experience. A high school diploma or equivalent is preferred, and Food Service Director certification (FSD) must be obtained within 90 days of employment if not already certified.

Joining HHM Hotels means being part of a company that believes in the power of its people, valuing hearts that serve, striving for excellence, encouraging agility, and accountability. The organization supports employees with a comprehensive benefits package including health insurance coverage, paid time off, retirement plans, wellness resources, and various employee programs enhancing both professional and personal life. This role offers the chance to grow within a supportive team environment while building essential skills in hospitality accounting and guest services.