Night Auditor

HHM Hotels is a distinguished hospitality company renowned for delivering exceptional guest experiences across its portfolio of properties. As a leading hotel brand, HHM Hotels prides itself on fostering a warm, welcoming environment where both guests and employees feel valued and supported. Focused on growth and operational excellence, the company offers competitive wages and comprehensive benefits to ensure a satisfying and rewarding work environment. Their commitment to employee development is evident through clear career progression paths, including roles such as Front Office Supervisor, Accounts Payable or Receivable Clerk, and ultimately Front Office Manager.

The role of Night Auditor at HHM Hotels is vital for the smooth functioning of daily hotel operations. This position blends financial accountability with guest service responsibilities, requiring a candidate who is adept at managing accounts, reconciling transactions, and conducting nighttime audits to prepare for the following day. The Night Auditor balances revenue and settles accounts nightly, maintains accurate and detailed files, and resets the system for the next day’s operations. In addition to these critical bookkeeping tasks, the Night Auditor also performs duties typical of a Guest Service Agent, ensuring that guests receive highest levels of satisfaction by addressing inquiries, resolving complaints, and facilitating smooth check-in and check-out procedures.

This multifaceted role demands a meticulous and detail-oriented professional who can handle financial reports, audit and reconcile cashiers, and process credit card transactions promptly and accurately. The Night Auditor is also responsible for updating financial information in the BRAINS network and distributing daily reports to relevant departments. Safety and compliance are prioritized, with the expectation that the incumbent will adhere to safe work practices and utilize protective equipment as necessary. HHM Hotels strives to maintain high guest satisfaction scores, encouraging team members in this role to contribute positively to the overall guest experience. This full-time position involves working varying schedules including holidays and weekends, with physical requirements such as standing for extended periods and lifting up to 25 pounds. Joining HHM Hotels as a Night Auditor offers professionals an excellent opportunity to advance their career in hospitality operations while enjoying a collaborative and supportive workplace.