
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.76
Work Schedule
Flexible
Night Shifts
Benefits
Quarterly Bonus Opportunity
flexible scheduling
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
401(k) Plan
Job Description
Drury Hotels is a well-established hospitality company renowned for delivering exceptional guest experiences across its numerous properties. Known for its commitment to quality service and employee satisfaction, Drury Hotels offers more than just a job – it offers a place where team members feel valued and empowered. The company operates multiple hotel locations across the United States, dedicated to providing guests with comfortable accommodations and outstanding service. With a strong focus on career growth, employee well-being, and customer satisfaction, Drury Hotels has earned recognition, including being ranked among Newsweek's America's Greatest Workplaces for 2025.
The Coralville property located at 815 1st Avenue, Iowa, is currently hiring front desk team members at an hourly rate starting at $17.76 plus per hour. This position is designed for individuals who thrive in fast-paced environments and who are passionate about creating memorable guest interactions. The role involves managing front desk operations such as checking guests in and out, promoting sales programs, handling cash transactions, maintaining accurate guest records, and auditing daily receipts. The individual may also assist with breakfast setup, including food preparation, service, and cleaning. This role is critical during overnight shifts, often requiring the team member to work alone, ensuring guest safety and hotel security during these hours.
The front desk team member is the face of the hotel for guests and potential customers, providing courteous, efficient, and friendly service with a +1 Service Attitude. Responsiveness to inquiries and complaints, along with fostering a positive work environment, is paramount. The company seeks candidates who can take written and verbal instructions clearly, communicate effectively in English, and who demonstrate excellent attention to detail and multitasking abilities. Familiarity with Drury Hotels' policies and ability to operate office machines and handle financial transactions accurately is required. Maintaining cleanliness and organization at the front desk and lobby area ensures a welcoming atmosphere. Compliance with safety and security guidelines safeguards the team, guests, and property.
Drury Hotels values its employees through a comprehensive benefits package, including incentives with quarterly bonus potential up to $3,200 annually, flexible scheduling to support work-life balance, paid time off, hotel discounts, and free room nights. Career advancement opportunities are robust, featuring mentorship programs, cross-training, development plans, and management training. The company also supports employee well-being with medical, dental, vision, prescription, life, disability insurance, and a Team Member Assistance Program. A company-matched 401(k) plan reinforces long-term financial security. Drury Hotels fosters an inclusive workplace where diversity is celebrated, and every team member has an opportunity to succeed. This position is an excellent opportunity for individuals seeking immediate employment in a supportive environment that values growth and recognizes contributions.
The Coralville property located at 815 1st Avenue, Iowa, is currently hiring front desk team members at an hourly rate starting at $17.76 plus per hour. This position is designed for individuals who thrive in fast-paced environments and who are passionate about creating memorable guest interactions. The role involves managing front desk operations such as checking guests in and out, promoting sales programs, handling cash transactions, maintaining accurate guest records, and auditing daily receipts. The individual may also assist with breakfast setup, including food preparation, service, and cleaning. This role is critical during overnight shifts, often requiring the team member to work alone, ensuring guest safety and hotel security during these hours.
The front desk team member is the face of the hotel for guests and potential customers, providing courteous, efficient, and friendly service with a +1 Service Attitude. Responsiveness to inquiries and complaints, along with fostering a positive work environment, is paramount. The company seeks candidates who can take written and verbal instructions clearly, communicate effectively in English, and who demonstrate excellent attention to detail and multitasking abilities. Familiarity with Drury Hotels' policies and ability to operate office machines and handle financial transactions accurately is required. Maintaining cleanliness and organization at the front desk and lobby area ensures a welcoming atmosphere. Compliance with safety and security guidelines safeguards the team, guests, and property.
Drury Hotels values its employees through a comprehensive benefits package, including incentives with quarterly bonus potential up to $3,200 annually, flexible scheduling to support work-life balance, paid time off, hotel discounts, and free room nights. Career advancement opportunities are robust, featuring mentorship programs, cross-training, development plans, and management training. The company also supports employee well-being with medical, dental, vision, prescription, life, disability insurance, and a Team Member Assistance Program. A company-matched 401(k) plan reinforces long-term financial security. Drury Hotels fosters an inclusive workplace where diversity is celebrated, and every team member has an opportunity to succeed. This position is an excellent opportunity for individuals seeking immediate employment in a supportive environment that values growth and recognizes contributions.
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including overnight shifts
- excellent communication skills in English
- ability to handle cash and perform financial transactions
- ability to follow hotel policies and procedures
- ability to work independently
- physical ability to maintain cleanliness and organization of front desk and lobby area
- willingness to assist with breakfast setup and food service
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate clearly in English both verbally and in writing
- strong attention to detail
- ability to multitask effectively
- knowledge of hotel front desk operations and guest services
- ability to handle money accurately
- proficiency with office machines and basic computer skills
- ability to work independently during overnight shifts
- positive attitude and strong interpersonal skills
Job Duties
- Perform all front desk related functions including checking guests in and out
- promote sales related programs
- maintain guest records
- handle cash transactions
- audit previous day's receipts to verify and balance entries
- run reports and verify accuracy of information
- assist with breakfast setup including food preparation, service, and cleaning
- ensure guest safety and security during overnight hours
- provide courteous, efficient, friendly service to guests and potential guests
- respond promptly to inquiries, requests, and complaints
- maintain a clean and organized front desk and lobby area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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