Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $21.00 - $23.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
Work-life resource access
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a respected hospitality company known for providing exceptional lodging experiences across its diverse portfolio of hotel properties. Focusing on delivering excellent guest service, they combine comfort, convenience, and quality to meet the needs of travelers. HHM Hotels is recognized for fostering a supportive work environment and offering competitive wages alongside comprehensive benefits to its employees. This ensures a motivated and dedicated team aligned with the company’s values of integrity, excellence, and continuous improvement. They emphasize a culture where excellence is the standard, adaptability is valued, and every team member is empowered to take ownership of their roles. The company truly believes that people are their capability, hearts that serve guide their interactions, and only excellence is acceptable in all they do.

The role of a Night Auditor at HHM Hotels is essential in maintaining the financial accuracy and operational excellence of the property's front desk functions during overnight hours. This position involves balancing revenue, auditing accounts, and preparing detailed reports to ensure all financial transactions are properly documented and reconciled. The Night Auditor also supports daily operations by setting up systems for the next day, managing guest accounts, and performing guest service duties such as checking guests in and out and resolving inquiries or complaints. This is an excellent opportunity for individuals looking to grow within the hospitality industry, with a clear career path that can advance from front office supervision to managerial roles.

The position offers an hourly wage ranging from $21.00 to $23.00, reflecting the importance of accuracy, integrity, and customer service skills required for the role. The Night Auditor will work closely with management to ensure guest satisfaction scores remain high and departmental goals are met. Additionally, this role requires commitment to safety practices and adherence to company policies. Candidates are expected to have a high school diploma or equivalent and prior experience in night audit or related accounting/financial roles. Proficiency with computers, Excel, and basic arithmetic is necessary, and the ability to obtain a Front Desk Supervisor certification within 90 days of hire is considered a plus. This role is ideal for those who are detail-oriented, organized, and eager to contribute to both the financial and guest service success of the hotel.

Job Requirements

  • High school diploma or equivalent
  • Previous night audit or accounting experience
  • Computer skills including Microsoft Excel
  • Ability to obtain Front Desk Supervisor certification within 90 days
  • Strong arithmetic and organizational skills
  • Availability to work varied shifts including holidays and weekends
  • Ability to stand for extended periods and lift up to 25 pounds

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous night audit or accounting experience required
  • Computer knowledge including Excel and arithmetic skills
  • Ability to obtain Front Desk Supervisor certification within 90 days of employment
  • Strong customer service and communication skills
  • Detail-oriented and organized

Job Duties

  • Balance revenue and settle accounts nightly
  • Maintain financial files and reset systems for daily operations
  • Perform guest service agent tasks including guest check-in and check-out
  • Prepare and distribute daily financial and operational reports
  • Audit and reconcile cashiers and credit card transactions
  • Input and update financial information into the BRAINS network
  • Respond to guest inquiries and resolve complaints
  • Monitor and work to improve guest satisfaction scores
  • Practice safe work habits and wear protective safety equipment
  • Perform additional duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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