You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development
Job Description
The hiring establishment is a reputable hotel dedicated to providing exceptional hospitality services to its guests. Known for its comfortable accommodations and customer-centric approach, the hotel strives to create a welcoming environment that ensures every guest experiences high-quality service and memorable stays. As part of its commitment to excellence, the hotel operates around the clock, offering guests seamless service during all hours of the day and night. This commitment includes maintaining smooth front office operations and ensuring accurate financial and operational audits during overnight shifts. The company values a professional, friendly, and efficient work culture, where employees are encouraged to... Show More
Job Requirements
- High School diploma and/or experience in a hotel or related field preferred
- Basic accounting and bookkeeping experience
- Must possess basic computational ability
- Must be available weekends and/or occasional holidays
- Must have reliable transportation to and from work
- Must have stellar attendance and punctuality
- Must be able to remain in a stationary position during shift
- Must be able to access and navigate the facility
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs
Job Qualifications
- Proficient in Microsoft Office Suite or similar software
- Previous work experience as a hotel front desk agent preferred
- Level5 High Touch service
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Must have reliable transportation to and from work
- Must have stellar attendance and punctuality
- High School diploma and/or experience in a hotel or related field preferred
- Basic accounting and bookkeeping experience
- Must possess basic computational ability
Job Duties
- Perform all check-in and check-out tasks
- Complete the Night Audit checklist each shift
- Properly close all PMS and Point of Sale systems daily, generate and maintain appropriate audit reports and reset all systems to the following day
- Inform the Front Office Manager or Manager on Duty of any problems that need immediate attention and/or action to ensure proper follow up
- Operate the front desk according to standard operating procedures and with exceptional guest service
- Fulfill all Front Office functions during the overnight shift
- Know emergency procedures and how to respond accordingly after training by the Chief of Maintenance
- Complete daily reports, audit correspondence, as required by shift
- Receive and confirm credit cards for validity and acceptability
- Welcome guest upon their arrival and assign rooms
- Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests
- Manage online and phone reservations
- Respond to guest complaints in a timely and professional manner
- Create incident reports for guest injuries/issues when required
- Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
- Performs other related duties as required by Manager/Supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: