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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
basic life insurance
24/7 access to TELUS Health work-life resource
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a reputable and established hospitality company known for delivering exceptional guest experiences through a dedicated team of professionals. As a leader in the hotel industry, HHM Hotels manages a portfolio of properties that cater to a wide spectrum of travelers, offering comfort, convenience, and quality service. With a strong commitment to employee growth, HHM Hotels fosters an inclusive and supportive work environment that values integrity, innovation, and excellence.
The role of Night Auditor and Guest Service Agent at HHM Hotels is a critical position that combines financial responsibilities with guest-facing duties, ensuring seamless nighttime operations and ex... Show More
The role of Night Auditor and Guest Service Agent at HHM Hotels is a critical position that combines financial responsibilities with guest-facing duties, ensuring seamless nighttime operations and ex... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous night audit or accounting experience or equivalent training required
- computer knowledge including Excel and arithmetic skills required
- food safety designation (FSD) is a plus and required within 90 days of employment
Job Qualifications
- High school diploma or equivalent preferred
- previous night audit or accounting experience or equivalent training required
- computer knowledge including Excel and arithmetic skills required
- food safety designation (FSD) is a plus and required within 90 days of employment
Job Duties
- Perform bookkeeping activities such as balancing accounts and conducting nightly audits
- keep records of room availability and guests' accounts manually or using computers
- prepare and distribute daily reports
- audit and reconcile cashiers
- audit, reconcile, consolidate, and transmit all credit cards on a timely basis
- input and update financial information into the BRAINS network
- check guests in and out and perform Guest Service Agent tasks
- respond to guest inquiries and resolve complaints
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- practice safe work habits and wear protective safety equipment
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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