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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $22.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Level5 Hospitality is a distinguished hospitality company known for delivering exceptional service and top-tier guest experiences across its diverse portfolio of hotels. The company prides itself on its commitment to outstanding customer service, operational excellence, and fostering a positive work environment for its employees. With a strong reputation in the hospitality industry, Level5 Hospitality emphasizes personalized guest interactions and strives to create memorable stays through attention to detail and professional conduct. As a dynamic hotel operator, Level5 Hospitality integrates modern technology and proven systems to ensure smooth operations and a welcoming atmosphere for guests from around the world.
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Job Requirements
- High School diploma and/or experience in a hotel or related field preferred
- basic accounting and bookkeeping experience
- must possess basic computational ability
- proficient in Microsoft Office Suite or similar software
- previous work experience as a Hotel Front Desk Agent preferred
- excellent communication and organizational skills
- flexibility with shifts and scheduling
- must be available weekends and/or occasional holidays
- must have reliable transportation to and from work
- must have stellar attendance and punctuality
Job Qualifications
- High School diploma and/or experience in a hotel or related field preferred
- basic accounting and bookkeeping experience
- proficient in Microsoft Office Suite or similar software
- previous work experience as a Hotel Front Desk Agent preferred
- excellent communication and organizational skills
- flexibility with shifts and scheduling
- must be available weekends and/or occasional holidays
- must have reliable transportation to and from work
- must have stellar attendance and punctuality
Job Duties
- Perform all check-in and check-out tasks
- complete the Night Audit checklist each shift
- properly close all PMS and Point of Sale systems daily, generate and maintain appropriate audit reports and reset all systems to the following day
- inform the Front Office Manager or Manager on Duty of any problems that need immediate attention and/or action
- operate the front desk according to standard operating procedures and with exceptional guest service
- fulfill all Front Office functions during the overnight shift
- know emergency procedures and how to respond accordingly after training by the Chief of Maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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