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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.50
Work Schedule
Night Shifts
Benefits
Competitive wages
Comprehensive benefits package
Health Insurance
Dental Insurance
Paid Time Off
Marriott travel perks
discounts
Job Description
AC Hotel Denver RiNo is a vibrant and contemporary hotel located in the heart of Denver, Colorado. This hotel is owned and operated by Lotus Hotels, an independent franchisee dedicated to providing quality accommodations and exceptional guest experiences. As part of the growing Marriott portfolio, the AC Hotel brand combines European-inspired design with modern amenities tailored to meet the needs of both business and leisure travelers. The location offers convenient access to Denver's cultural hotspots, dining, and entertainment options, making it an attractive destination for visitors to the city.
The hotel emphasizes a clean, welcoming environment and outstanding cust... Show More
The hotel emphasizes a clean, welcoming environment and outstanding cust... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 to 2 years of front desk or hotel experience
- Experience with hotel management systems and financial reporting preferred
- Ability to stand for extended periods
- Ability to lift and carry up to 25 pounds occasionally
- Ability to work overnight shifts including weekends and holidays
- Ability to perform repetitive motions including computer use and paperwork
Job Qualifications
- High school diploma or equivalent required
- An associate or bachelor’s degree in hospitality management is a plus
- Minimum of 1 to 2 years of front desk or hotel experience, preferably in night audit or financial reconciliation roles
- Experience with hotel management systems and financial reporting is preferred
- Strong communication and customer service skills
- Proficiency in hotel management software and standard office applications
- Strong attention to detail and accuracy in financial transactions
- Excellent problem-solving and decision-making skills
- Ability to work independently and handle overnight responsibilities
- Strong organizational skills and ability to multitask
- Ability to handle guest concerns and requests professionally and efficiently
Job Duties
- Review the front desk log for any unusual situations or conditions relevant to the night shift
- Post all telephone, food, and miscellaneous charges to guest folios
- Review all check-out folios to ensure a zero balance and verify approval codes for credit card transactions
- Follow established night audit procedures, which may vary depending on the hotel’s system
- Review upcoming reservations for the next day, ensuring all required information is complete and flagging discrepancies for morning review
- Prepare the housekeeping/rooms status report
- Complete the shift deposit report, count cash in the drawer, and have the deposit verified and recorded by the management or designee before securing it in the locked safe
- Record any important information in the front desk log for the next shift
- Review overall hotel status and any unusual circumstances with the incoming morning front desk associate
- Maintain cleanliness and organization of the front desk area
- Conduct a weekly review of reservations for the upcoming month, cross-checking against the reservations control system for accuracy
- Perform any additional duties and responsibilities as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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