
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
The Tampa EDITION, located at 500 Channelside Dr, Tampa, Florida, stands as a premier luxury hotel that harmoniously blends boutique elegance with the renowned service excellence of Marriott International. This exquisite property is part of the EDITION Hotels portfolio, a brand famed for its innovative approach to hospitality, combining the creative genius of Ian Schrager with world-class accommodations. Situated in the vibrant city of Tampa, this hotel offers guests an unparalleled experience characterized by sophisticated design, personalized service, and an ambiance that balances polish with personality. The Tampa EDITION caters to discerning travelers who appreciate originality, quality, and an atmosphere that feels both exclusive and inviting.
The role of Guest Experience Expert at The Tampa EDITION is far more than a traditional position focused solely on guest check-in and check-out procedures. Instead, it is designed to be a dynamic and rewarding experience where employees actively shape memorable and unique stays for every guest. Guest Experience Experts are empowered to take initiative, assisting guests throughout their visit by providing a wide array of services that seamlessly integrate operational tasks with personal interactions. Whether it is processing guest requests, managing operational needs, completing necessary reports, or offering insights about local highlights, these experts transform everyday transactions into meaningful parts of the guest's journey.
This full-time, non-management position requires individuals who are professional, attentive, and proactive. Guest Experience Experts must uphold the highest standards in workplace safety, confidentiality, and company policies, while also maintaining a polished personal appearance and demonstrating excellent communication skills. The role demands physical stamina, as it involves standing, sitting, and walking for extended periods, along with the capability to lift and move objects up to 10 pounds when necessary.
Ideal candidates possess a high school diploma or G.E.D. equivalent and do not need prior related work or supervisory experience to apply, making this an excellent opportunity for those seeking entry into the hospitality industry with a renowned global brand. The Tampa EDITION values an inclusive environment where diverse backgrounds and talents enrich the workplace culture. Marriott International champions equal opportunity employment, fostering a welcoming atmosphere for all associates regardless of disability, veteran status, or other protected characteristics.
Joining The Tampa EDITION means becoming part of a brand that redefines luxury hospitality by breaking conventional bounds and delivering service that is heartfelt and theatrical in its ability to enchant guests. The hotel invites employees who are outgoing, genuine, and passionate about providing heartfelt service to be part of this exciting journey. If you are inspired to work in a place that challenges you and celebrates your best self, The Tampa EDITION offers an opportunity to belong to an amazing global team and develop your career within Marriott International's prestigious portfolio of brands.
The role of Guest Experience Expert at The Tampa EDITION is far more than a traditional position focused solely on guest check-in and check-out procedures. Instead, it is designed to be a dynamic and rewarding experience where employees actively shape memorable and unique stays for every guest. Guest Experience Experts are empowered to take initiative, assisting guests throughout their visit by providing a wide array of services that seamlessly integrate operational tasks with personal interactions. Whether it is processing guest requests, managing operational needs, completing necessary reports, or offering insights about local highlights, these experts transform everyday transactions into meaningful parts of the guest's journey.
This full-time, non-management position requires individuals who are professional, attentive, and proactive. Guest Experience Experts must uphold the highest standards in workplace safety, confidentiality, and company policies, while also maintaining a polished personal appearance and demonstrating excellent communication skills. The role demands physical stamina, as it involves standing, sitting, and walking for extended periods, along with the capability to lift and move objects up to 10 pounds when necessary.
Ideal candidates possess a high school diploma or G.E.D. equivalent and do not need prior related work or supervisory experience to apply, making this an excellent opportunity for those seeking entry into the hospitality industry with a renowned global brand. The Tampa EDITION values an inclusive environment where diverse backgrounds and talents enrich the workplace culture. Marriott International champions equal opportunity employment, fostering a welcoming atmosphere for all associates regardless of disability, veteran status, or other protected characteristics.
Joining The Tampa EDITION means becoming part of a brand that redefines luxury hospitality by breaking conventional bounds and delivering service that is heartfelt and theatrical in its ability to enchant guests. The hotel invites employees who are outgoing, genuine, and passionate about providing heartfelt service to be part of this exciting journey. If you are inspired to work in a place that challenges you and celebrates your best self, The Tampa EDITION offers an opportunity to belong to an amazing global team and develop your career within Marriott International's prestigious portfolio of brands.
Job Requirements
- high school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to stand, sit, or walk for extended periods
- capability to lift, carry, push, pull objects weighing up to 10 pounds without assistance
- commitment to maintaining confidentiality and company safety standards
- professional personal appearance and communication skills
Job Qualifications
- high school diploma or G.E.D. equivalent
- excellent communication and interpersonal skills
- ability to stand, walk, and move around for extended periods
- strong customer service orientation
- ability to handle physical tasks such as lifting up to 10 pounds
- willingness to follow company policies and procedures
- positive attitude and team-oriented mindset
Job Duties
- deliver exceptional guest service by assisting with check-in and check-out processes
- respond promptly and effectively to guest requests and inquiries
- provide detailed information about hotel amenities and local attractions
- complete and maintain accurate operational reports
- ensure compliance with company policies and safety standards
- maintain a professional appearance and demeanor at all times
- assist in creating a welcoming and memorable experience for all guests
Job Criteria
Experience
No experience required
Job Location
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