Night Auditor

Stonebridge is a renowned hospitality group committed to providing exceptional lodging experiences through its diverse range of hotels located across key destinations, including New Orleans, Louisiana. Known for its strong dedication to guest satisfaction and team member development, Stonebridge has built a reputation for maintaining high standards of service and operational excellence. The company fosters a work environment that emphasizes equal employment opportunities and inclusivity, welcoming individuals from all backgrounds to contribute to its continued success. With a robust benefits package and a clear path for career advancement, Stonebridge attracts dedicated professionals eager to thrive in the hospitality industry.

The Night Auditor position at Stonebridge’s New Orleans property is a vital role that ensures the smooth overnight operation of the hotel. This full-time, non-exempt position reports directly to the Front Office Manager and the Accounting Manager, with a competitive pay rate starting at $17.00 per hour. The Night Auditor's primary responsibility is to close the business day by accurately balancing hotel revenues and receipts through thorough bookkeeping tasks. Additionally, this role involves providing exemplary guest services during the overnight shift, including facilitating check-ins and check-outs, addressing guest inquiries, and resolving any issues that arise after regular business hours.

In this role, the Night Auditor will apply strong attention to detail and organizational skills to maintain accurate records of room availability and guest accounts using the property management system. Balancing daily receipts and conducting income audits require proficiency in basic bookkeeping and financial transaction balancing. The Night Auditor must also possess excellent communication skills to interact effectively with guests, handle phone inquiries promptly, and collaborate with overnight housekeeping and maintenance staff to ensure guest concerns are resolved swiftly.

The position demands someone who can work independently with minimal supervision during overnight hours, including weekends and holidays. A critical aspect of the job is ensuring the security and safety of the premises by monitoring guest activities and access throughout the night. The Night Auditor is also responsible for making and confirming reservations, providing information on hotel services and local attractions, and documenting guest feedback to escalate issues to management when necessary.

Stonebridge recognizes the physical demands and work environment associated with this role. This primarily indoor job includes occasional standing, walking, and lifting of items weighing up to 10 pounds. It also requires frequent use of computers and telephones, often involving extended periods of sitting. The company provides reasonable accommodations to qualified individuals with disabilities to perform essential job functions, aligning with its commitment to equal employment opportunities.

Overall, the Night Auditor role at Stonebridge’s New Orleans hotel presents an excellent opportunity for individuals passionate about hospitality and eager to contribute to creating memorable guest experiences. The company’s comprehensive benefits, supportive work environment, and dedication to career growth make it a desirable employer in the hotel industry.