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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Paid Time Off
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health
Travel Discounts
Commuter Transit Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program
Job Description
HHM Hotels is a reputable and dynamic hospitality company committed to delivering exceptional guest experiences through outstanding service and operational excellence. Renowned for its emphasis on quality and guest satisfaction, HHM Hotels operates with a mission to create memorable stays by combining warm hospitality with efficient and innovative management practices. As an organization, it fosters a values-driven culture defined by the principles of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These guiding beliefs shape the way employees engage with guests and colleagues, driving a customer-centric service model that prioritizes responsiveness, professionalism, and attention... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous night audit or accounting experience or equivalent training required
- Computer knowledge including Excel and arithmetic skills required
- Ability to stand for extended periods, walk, lift up to 25 pounds, bend and reach
- Availability to work night shifts including holidays and weekends
- Commitment to practicing safe work habits and wearing protective safety equipment
Job Qualifications
- High school diploma or equivalent preferred
- Previous night audit or accounting experience required
- Experience with OPERA software a plus
- Proficient computer skills including Excel and arithmetic
- Strong customer service and communication skills
- Ability to work night shifts including holidays and weekends
- Detail-oriented with excellent organizational skills
Job Duties
- Balance revenue and settle accounts nightly
- Maintain files and reset the system for the next day
- Perform nightly audits and bookkeeping activities
- Keep records of room availability and guests' accounts
- Prepare and distribute daily reports
- Audit and reconcile cashiers
- Check guests in and out while performing Guest Service Agent tasks
- Respond to guest inquiries and resolve complaints
- Monitor and improve guest satisfaction scores
- Practice safe work habits and wear protective safety equipment
- Perform other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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