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Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Courtyard by Marriott Greensboro is part of Marriott International, a globally recognized leader in the hospitality industry. With a commitment to exceptional service and innovative guest experiences, Courtyard by Marriott has built a reputation as a preferred choice for business travelers and vacationers alike. Located at 4400 W Wendover Ave, Greensboro, North Carolina, this full-service hotel offers modern amenities and a welcoming atmosphere, catering to the diverse needs of its clientele. Marriott International is known for fostering an inclusive culture that values diversity, equity, and inclusion and actively promotes career growth and development for its associates.
This position i... Show More
This position i... Show More
Job Requirements
- High school diploma or GED equivalent
- less than 1 year of related work experience
- ability to perform physical tasks such as lifting 25 pounds and prolonged standing or walking
- proficiency in handling multiple payment types
- ability to operate telephone and electronic key system
- adherence to company policies and appearance standards
- strong communication skills
- willingness to work overnight shifts
Job Qualifications
- High school diploma or GED equivalent
- less than 1-year related work experience preferred
- ability to operate electronic key machines and telephone switchboard
- strong communication and interpersonal skills
- basic understanding of hotel accounting procedures
- ability to maintain confidentiality
- customer service oriented
- ability to work overnight shifts
- attention to detail
- ability to follow company policies and procedures
Job Duties
- Complete end-of-day activities including posting charges to accounts
- run night audit backup and roll the date
- process all payment types including cash, checks, debit, and credit
- process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists for emergency guest records
- sell rooms to guests without reservations based on availability
- operate telephone switchboard and handle wake-up call requests
- complete the Room Rate Variance Report
- process guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count and secure bank at end of shift
- balance and drop receipts as per accounting specifications
- maintain clean and stocked work areas and inspect materials
- report accidents and unsafe conditions to manager
- follow company policies and maintain professional appearance
- maintain confidentiality of proprietary information and protect company assets
- welcome guests and address service needs
- assist individuals with disabilities
- communicate clearly and professionally
- develop positive relationships with team members
- comply with quality assurance standards
- perform physical tasks such as moving and lifting up to 25 pounds
- stand, sit, or walk for entire shifts
- perform other reasonable duties as assigned by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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