Night Auditor

Courtyard by Marriott Detroit Metro Airport Romulus is part of Marriott International, a globally recognized leader in the hospitality industry known for delivering exceptional guest experiences across its diverse portfolio of brands. Located in Romulus, Michigan, this hotel specializes in catering to the needs of business and leisure travelers alike, offering comfortable accommodations, modern amenities, and exceptional service in a convenient location near Detroit Metro Airport. The establishment emphasizes a culture of inclusion, professionalism, and continuous improvement, encouraging associates to thrive in a supportive environment. Marriott International is committed to being an equal opportunity employer, celebrating diversity and valuing the unique contributions of every team member, ensuring a respectful workplace free from discrimination based on disability, veteran status, or any other protected basis by law.

This position at Courtyard by Marriott Detroit Metro Airport Romulus is a full-time, non-management role within the Finance and Accounting category, focusing primarily on night audit responsibilities and guest service operations. The role entails a wide range of duties including completing end-of-day accounting activities such as posting charges to accounts, running the night audit backup, and rolling over the date for transaction management. Additionally, this position involves processing payments in various forms — including room charges, cash, checks, debit, and credit transactions — as well as handling adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges with accuracy and adherence to company procedures.

The role demands attention to detail in printing contingency lists to maintain accurate records of guests, which is critical for emergency preparedness and overall guest safety. A key aspect of the job includes selling accommodations to guests without reservations, managing room availability effectively while maintaining high standards of customer service. The incumbent is also responsible for operating the telephone switchboard station, managing wake-up calls, conveying messages to guests, and completing the Room Rate Variance Report as part of daily financial reconciliations.

Additional responsibilities include managing guest check-ins, assigning rooms, and activating or reissuing key cards using electronic key machines. Financial controls such as counting the bank float at the end of the shift, securing the bank, balancing receipts, and preparing deposits following accounting specifications are essential components of the job. Maintenance of work areas, including stocking supplies, inspecting cleanliness and presentation of materials, and adhering to company policies and procedures, contribute to a smooth operational flow.

Moreover, this position requires a professional demeanor, including maintaining a clean and proper personal appearance and confidentiality of proprietary information. The role involves direct guest interaction, requiring the ability to welcome guests warmly, anticipate and address service needs, assist individuals with disabilities, and communicate effectively with guests and team members alike. Adhering to safety protocols by reporting accidents, injuries, or unsafe working conditions to management ensures a secure workplace. The ability to perform physical tasks such as lifting and moving objects up to 25 pounds, as well as standing or walking for extended periods, is necessary to meet the role’s demands.

In summary, this position at Courtyard by Marriott Detroit Metro Airport Romulus is ideal for individuals eager to contribute to a leading hospitality brand's success. It offers a chance to be part of a dynamic team dedicated to creating outstanding guest experiences and continuous professional growth within the framework of Marriott International’s renowned standards and values. The role is best suited for candidates with a high school diploma or GED equivalent and less than one year of work experience, seeking to build a foundational career in hospitality finance and front desk operations.