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Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Courtyard by Marriott Greenville Haywood Mall is a distinguished hotel operating under the globally renowned Marriott International brand. Renowned for its commitment to excellence, Marriott International has established itself as a leading hospitality company dedicated to providing exceptional guest experiences worldwide. Located in Greenville, South Carolina, this Courtyard hotel caters primarily to business travelers, creating a highly functional and welcoming environment tailored to meet their unique needs. By choosing Courtyard by Marriott, guests receive access to state-of-the-art amenities, comfortable accommodations, and attentive service, all designed to facilitate a productive and enjoyable stay.
The hotel’s team exemplifies professionalism and dedicatio... Show More
The hotel’s team exemplifies professionalism and dedicatio... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- ability to work overnight shifts
- no supervisory experience
- strong communication skills
- ability to operate electronic key systems
- physical ability to lift up to 25 pounds and stand for extended periods
Job Qualifications
- High school diploma or G.E.D. equivalent
- less than 1-year related work experience
- no supervisory experience
- strong communication and customer service skills
- ability to operate electronic key machines and telephone switchboard
- familiarity with accounting processes for hospitality
- commitment to quality assurance and safety standards
Job Duties
- Complete end-of-day activities including posting charges to accounts
- run night audit backup and roll the date
- process all payment types such as room charges, cash, checks, debit, or credit
- process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- print contingency lists for emergency guest records
- sell rooms or accommodations to guests without reservations based on availability
- operate telephone switchboard station and process wake-up call requests
- advise guests of any messages
- complete the Room Rate Variance Report
- process guest check-ins and assign rooms
- activate or reissue room keys using electronic key machine
- count and secure bank at end of shift
- balance and drop receipts according to accounting specifications
- maintain and stock work areas
- inspect cleanliness and presentation of materials
- report accidents, injuries, and unsafe conditions to manager
- follow company policies and maintain professional appearance
- protect company assets
- welcome and acknowledge guests according to company standards
- assist guests including those with disabilities
- communicate professionally
- develop and maintain positive working relationships
- comply with quality assurance standards
- perform physical tasks such as lifting up to 25 pounds
- perform other reasonable duties as requested by supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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