Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a leading hospitality company known for its commitment to excellent client service and a fully integrated approach to hospitality services. The company operates a portfolio of hotels that are staffed with some of the best talents in the industry. They foster a work culture where associates are empowered to take initiative and contribute proactively towards their property's success. Driftwood Hospitality Management values diversity and inclusion in the workplace and ensures equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
The role available is a dynamic position that combines responsibilities of balancing daily financial operations for room, restaurant, and bar revenues alongside front desk agent duties. This is a hands-on position in a 24/7 hotel operation environment requiring flexibility with shift hours and working days. The key focus of the job is to ensure all charges and settlements are posted, balanced, and documented with accuracy and timeliness. This includes auditing revenue reports, handling Micros system tapes and journals, correcting discrepancies, and managing computer-related issues that affect daily financial postings.
More than just financial balancing, this role also demands excellent communication and interpersonal skills as the employee will serve as a front desk agent during shifts. This includes greeting guests warmly, managing the registration process, verifying payments, responding to guest inquiries accurately about hotel services and local attractions, and providing a memorable guest experience. The position also requires performing cash handling duties like verifying credit cards, making change, and balancing the assigned house bank.
Operationally, the employee is responsible for coordinating closely with other departments such as front desk, restaurants, and bars to facilitate smooth closing and preparation for subsequent days. Accuracy in file maintenance, report distribution to accounting and payroll departments, and compliance with company policies and safety procedures are critical. Team members are expected to maintain a neat, clean, and well-groomed appearance per established standards.
Physical demands of this role include the ability to stand and move continuously around the front office, occasional lifting up to 25 pounds, and the ability to bend, stoop, and reach as needed. Effective hearing and vision are important for observing potential emergency situations and for providing excellent guest service. The company offers comprehensive benefits including a 401(k) plan, health and disability insurance, life insurance, paid time off, and various employee discounts, emphasizing their commitment to employee wellbeing and satisfaction. This role is ideal for a detail-oriented individual with strong accounting knowledge, mathematical aptitude, and friendly demeanor, eager to be part of a reputable hospitality management team.
The role available is a dynamic position that combines responsibilities of balancing daily financial operations for room, restaurant, and bar revenues alongside front desk agent duties. This is a hands-on position in a 24/7 hotel operation environment requiring flexibility with shift hours and working days. The key focus of the job is to ensure all charges and settlements are posted, balanced, and documented with accuracy and timeliness. This includes auditing revenue reports, handling Micros system tapes and journals, correcting discrepancies, and managing computer-related issues that affect daily financial postings.
More than just financial balancing, this role also demands excellent communication and interpersonal skills as the employee will serve as a front desk agent during shifts. This includes greeting guests warmly, managing the registration process, verifying payments, responding to guest inquiries accurately about hotel services and local attractions, and providing a memorable guest experience. The position also requires performing cash handling duties like verifying credit cards, making change, and balancing the assigned house bank.
Operationally, the employee is responsible for coordinating closely with other departments such as front desk, restaurants, and bars to facilitate smooth closing and preparation for subsequent days. Accuracy in file maintenance, report distribution to accounting and payroll departments, and compliance with company policies and safety procedures are critical. Team members are expected to maintain a neat, clean, and well-groomed appearance per established standards.
Physical demands of this role include the ability to stand and move continuously around the front office, occasional lifting up to 25 pounds, and the ability to bend, stoop, and reach as needed. Effective hearing and vision are important for observing potential emergency situations and for providing excellent guest service. The company offers comprehensive benefits including a 401(k) plan, health and disability insurance, life insurance, paid time off, and various employee discounts, emphasizing their commitment to employee wellbeing and satisfaction. This role is ideal for a detail-oriented individual with strong accounting knowledge, mathematical aptitude, and friendly demeanor, eager to be part of a reputable hospitality management team.
Job Requirements
- Ability to stand and move throughout front office and continuously performs essential job functions
- Lifting up to 25 pounds maximum
- Occasional twisting, bending, stooping, reaching, standing, walking
- Frequent talking, hearing, seeing and smiling
Job Qualifications
- Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, basic mathematical skills and ability to operate a 10-key by touch, ability to effectively deal with guest and employee concerns in a friendly and positive manner, ability to access and accurately input information using a moderately complex computer, ability to read, write and speak English sufficient to understand and communicate with employees and guests, must have excellent telephone etiquette skills, hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Prepare daily restaurant revenue report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier
- Run audit reports/journals
- Make corrections and adjustments and handle all computer problems that might occur throughout their shift
- Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
- Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs
- Ensure all reports and back-up vouchers are complete and filed properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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