Night Auditor

Great Wolf is a leading hospitality company known for its family-friendly indoor water park resorts, delivering memorable experiences through exceptional customer service and top-notch accommodations. This respected company is dedicated not only to providing guests with a fun and safe environment but also to fostering a supportive and inclusive workplace culture for its employees. With a commitment to diversity and professional growth, Great Wolf offers a dynamic and engaging work atmosphere where employees are encouraged to develop their talents and advance their careers through continuous learning and training programs.

The Night Auditor position at Great Wolf is a vital role responsible for overseeing the nightly operations of the front desk while ensuring the accuracy and integrity of front office accounting records. This role provides crucial support during overnight hours, greeting guests and handling their requests, managing reservations, processing payments, and balancing the hotel's operational and financial transactions using trusted systems like Micros and OPERA. The Night Auditor safeguards guest valuables, manages lost and found procedures, prepares reports for management, and assists the accounting department by investigating financial discrepancies to maintain smooth financial operations.

Working at Great Wolf as a Night Auditor means becoming a part of a supportive team with a strong emphasis on employee well-being and work-life balance. The company offers flexible schedules and access to holistic wellness programs alongside technology solutions designed to support staff health and happiness. Employees can benefit from Great Wolf University, a comprehensive training platform that provides on-the-job learning, leadership development, and functional skill enhancement opportunities. In addition, the organization encourages career growth by offering scholarships, talent development programs at various levels, and employee referral incentives.

The Night Auditor position requires a high school diploma or an equivalent education/experience, strong basic math skills, flexibility in scheduling, and a background in customer service. Ideal candidates will bring prior experience with OPERA systems and financial transaction balancing along with the ability to multitask, prioritize tasks independently, and demonstrate effective teamwork and communication skills. The role also involves physical requirements such as the ability to lift up to 20 pounds and to sit or stand for extended periods.

The position offers a competitive hourly pay of $18.00 and a comprehensive benefits package, which includes medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. As an equal opportunity employer, Great Wolf welcomes applicants from all backgrounds and adheres to all federal regulations prohibiting discrimination. Candidates can easily apply online or engage with recruiters via the company website for a streamlined interview process or hiring event participation. Joining Great Wolf means working in a vibrant environment that celebrates uniqueness and fosters continuous growth while delivering exceptional guest experiences every night.