Night Auditor

Drury Hotels is a respected hospitality company known for delivering exceptional guest experiences through superior service and quality accommodations. Located at 6616 Miller Lane in Dayton, Ohio, Drury Hotels combines a commitment to hospitality with a supportive work environment for its employees. As a nationally recognized brand, Drury Hotels has earned numerous accolades including being ranked among Newsweek's America's Greatest Workplaces 2025, reflecting their dedication to both guests and team members alike.

At Drury Hotels, the belief is that every employee belongs to a community that values their unique contribution. They focus on creating more than just jobs; they offer careers where individuals can grow, thrive, and build meaningful experiences. The company takes pride in fostering an inclusive, collaborative atmosphere where dedication and professionalism are recognized and rewarded. Employees at Drury Hotels enjoy a work culture characterized by respect, encouragement, and opportunities for advancement, demonstrated by over 200 internal promotions in a single year.

The Front Desk Associate role is crucial to upholding the high standards Drury Hotels sets for guest service. The position involves managing front desk operations including checking guests in and out, promoting hotel programs, maintaining accurate guest records, handling cash transactions, and auditing receipts for accuracy. This role ensures guests receive friendly, efficient, and professional service, contributing to an exceptional overall experience. The associate is often the lone team member during overnight shifts, responsible not only for guest interactions but also for ensuring safety and security throughout the hotel.

In addition to core front desk responsibilities, the associate may assist with breakfast setup and service, which involves food preparation, service, and cleaning tasks. A warm and hospitable demeanor is essential, along with the ability to multitask and maintain attention to detail under pressure. Clear communication skills in English, both verbal and written, are required to respond promptly and effectively to guest inquiries, requests, and concerns.

Drury Hotels emphasizes work-life balance and provides flexible scheduling options, paid time off, employee hotel discounts, and free room nights. The company supports career development through mentorship, cross-training, and management training programs, encouraging team members to advance within the organization. Comprehensive benefits such as medical, dental, vision, prescription coverage, life and disability insurance, and a company-matched 401(k) retirement plan are offered to support team members' overall well-being.

By joining Drury Hotels as a Front Desk Associate, individuals become part of a company that not only values customer satisfaction but places equal importance on the happiness and success of its employees. The opportunity to contribute to a positive working environment while enjoying competitive incentives and benefits makes this more than just a job—it's a chance to belong and grow in a company that cares. Drury Hotels invites dedicated professionals ready to demonstrate a +1 Service Attitude and create memorable guest experiences to apply now and rise, shine, and work happy.