Night Auditor

Miami Lakes, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $1.00

Work Schedule

Rotating Shifts

Benefits

401(k)

Disability insurance

Employee assistance program

Health Insurance

Life insurance

Paid Time Off

room discounts

Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a renowned hospitality management company known for its fully integrated approach to hospitality services, offering exceptional client service across all levels. The company prides itself on a dynamic culture that empowers associates to take initiative, be proactive, and contribute meaningfully to the success of their properties. With a team comprising some of the best talent in the hospitality industry, Driftwood Hospitality Management ensures high standards in every employee and position across their hotels. Their commitment to excellence and innovative management techniques has made them a leader in providing top-tier service and operational efficiency within the hospitality sector.

This job opportunity is for a position that balances responsibilities across the hotel’s room management, restaurant, and bar daily workflow. The role involves managing and posting charges and settlements efficiently and maintaining files alongside resetting systems for the next day's operations. Flexibility is inherent within this role, as it includes front desk agent duties during shifts as needed. The position supports the hotel's 24/7 operational demands, necessitating variability in shift days and hours. Individuals in this position play a crucial part in the hotel's financial auditing by preparing daily restaurant revenue reports, running audit reports and journals, handling system corrections and computer-related issues during shifts, and ensuring all financial documentation and receipts are properly maintained and distributed.

The successful candidate will also engage in guest service functions such as greeting customers warmly, managing the registration process, handling various payment methods including credit cards and cash, and providing accurate information to guests about hotel operations and local attractions. The role demands excellent communication skills, customer service aptitude, and a thorough understanding of accounting operations relevant to the hospitality industry. Safety and security adherence, maintaining a neat and professional appearance, and the ability to assist front desk personnel contribute to a comprehensive job scope.

Overall, this role offers an exciting opportunity for individuals looking to grow their careers within the hospitality management sector, supported by a strong company culture that values team members and promotes their professional development. Employment with Driftwood Hospitality Management is supported by competitive benefits including 401(k), health insurance, disability insurance, paid time off, and employee discounts on rooms and food and beverages. The company champions a diverse and inclusive workplace, ensuring equal employment opportunity without discrimination.

Job Requirements

high school diploma or equivalent
prior experience in hospitality or accounting roles preferred
strong communication skills
basic computer proficiency
ability to stand and move throughout front office areas for extended periods
ability to lift up to 25 pounds
availability to work varied shifts including nights, weekends, and holidays
attention to detail and accuracy
ability to handle cash transactions securely
adherence to safety and security protocols

Job Qualifications

knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, basic mathematical skills and ability to operate a 10-key by touch, ability to effectively deal with guest and employee concerns in a friendly and positive manner, ability to access and accurately input information using a moderately complex computer, ability to read, write and speak English sufficient to understand and communicate with employees and guests, must have excellent telephone etiquette skills, hearing and visual ability to observe and detect signs of emergency situations

Job Duties

prepare daily restaurant revenue report data by auditing micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier
run audit reports/journals
make corrections and adjustments and handle all computer problems that might occur throughout their shift
input onto the pc revenue/expenses/allowances to generate the daily reports such as the guest ledger summary and the daily restaurant summary
balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
perform other duties and responsibilities asked by the controller and the assistant controller based upon department needs
ensure all reports and back-up vouchers are complete and filed properly
ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and payroll)
review and correct discrepancies in the front desk system
coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations
greet customers immediately with a friendly and sincere welcome
use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions
complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
make appropriate selection of rooms based on guest needs
code electronic keys, certificates, and coupons as appropriate
verify and imprint credit cards for authorization using electronic acceptance methods
handle cash
make change and balance as assigned house bank
accept and record vouchers, travelers’ checks, and other forms of payment
perform accurate, moderately complex arithmetic functions using a calculator
post charges to guest rooms and house accounts using the computer
promptly answer the telephone using positive and clear English communication
input messages into the computer
retrieve messages and communicate the content to the guest
retrieve mail, small packages and facsimiles for customers as requested
adhere to all company policies and procedures
follow safety and security procedures and rules
know department fire prevention and emergency procedures
utilize protective equipment
report unsafe conditions to supervisor/manager
report accidents, injuries, near-misses, property damage or loss to supervisor/manager
provide for a safe work environment by following all safety and security procedures and rules
all team members must maintain a neat, clean and well groomed appearance (specific standards outlined in team member handbook)
assist other front desk personnel when need
perform any related duties as requested by supervisor/manager