Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.50 - $19.50
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program
Job Description
TownePlace Suites Palmdale is an exciting new hotel that is soon to open its doors, looking for friendly and motivated team members to join its opening team. As part of the renowned TownePlace Suites brand, it offers a fresh and inviting environment for travelers seeking comfort and convenience. Situated in Palmdale, this extended-stay hotel caters to guests needing extended accommodations with a strong focus on hospitality, service, and guest satisfaction. The hotel promises a welcoming ambiance and modern amenities, setting the stage for memorable guest experiences from day one.
The Night Auditor role at TownePlace Suites Palmdale is a key position that blends financial auditing responsibilities with exceptional guest service. This role requires an individual who is detail-oriented and proactive, capable of conducting nightly audit duties while simultaneously providing front desk service. Responsibilities include balancing cash drawers, managing daily paperwork, and preparing shift reports to ensure financial accuracy and smooth operations. The Night Auditor is essential in maintaining the hotel's integrity by verifying all revenue and billing practices, contributing significantly to the hotel's overall operational efficiency.
In addition to audit tasks, the Night Auditor serves as a frontline representative for guests during the night shift—handling guest check-ins and check-outs, processing registrations, managing reservations, and attending to guest inquiries. This dual role requires excellent communication skills, professionalism, and a commitment to guest satisfaction. The candidate must proactively address guest needs, foster a secure and pleasant atmosphere, and collaborate closely with other hotel departments to deliver superior service quality.
TownePlace Suites Palmdale offers a work environment that values teamwork, growth, and well-being, supported by a comprehensive benefits package. This package includes medical, dental, vision, disability, and life insurance, reflecting the company’s commitment to employee health. Additionally, the hotel offers a generous 401(k) retirement matching program, paid holidays, and paid time off to foster work-life balance. Employees can also access an Employee Assistance Program and Fund, providing valuable support resources.
This full-time position is ideal for individuals passionate about hospitality, seeking to grow professionally within the hotel industry, and eager to contribute to the success of a brand-new property. TownePlace Suites Palmdale is dedicated to creating a safe, clean, and friendly work environment for its staff and guests alike, ensuring every night shift is handled efficiently and with care.
The Night Auditor role at TownePlace Suites Palmdale is a key position that blends financial auditing responsibilities with exceptional guest service. This role requires an individual who is detail-oriented and proactive, capable of conducting nightly audit duties while simultaneously providing front desk service. Responsibilities include balancing cash drawers, managing daily paperwork, and preparing shift reports to ensure financial accuracy and smooth operations. The Night Auditor is essential in maintaining the hotel's integrity by verifying all revenue and billing practices, contributing significantly to the hotel's overall operational efficiency.
In addition to audit tasks, the Night Auditor serves as a frontline representative for guests during the night shift—handling guest check-ins and check-outs, processing registrations, managing reservations, and attending to guest inquiries. This dual role requires excellent communication skills, professionalism, and a commitment to guest satisfaction. The candidate must proactively address guest needs, foster a secure and pleasant atmosphere, and collaborate closely with other hotel departments to deliver superior service quality.
TownePlace Suites Palmdale offers a work environment that values teamwork, growth, and well-being, supported by a comprehensive benefits package. This package includes medical, dental, vision, disability, and life insurance, reflecting the company’s commitment to employee health. Additionally, the hotel offers a generous 401(k) retirement matching program, paid holidays, and paid time off to foster work-life balance. Employees can also access an Employee Assistance Program and Fund, providing valuable support resources.
This full-time position is ideal for individuals passionate about hospitality, seeking to grow professionally within the hotel industry, and eager to contribute to the success of a brand-new property. TownePlace Suites Palmdale is dedicated to creating a safe, clean, and friendly work environment for its staff and guests alike, ensuring every night shift is handled efficiently and with care.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to handle cash accurately
- Good communication skills
- Ability to work night shifts
- Basic computer skills
- Strong attention to detail
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or front desk roles preferred
- Basic accounting and cash handling skills
- Strong communication and customer service skills
- Ability to work independently during night shifts
- Proficiency with hotel management software beneficial
- Attention to detail and problem-solving abilities
Job Duties
- Conduct nightly audit-related duties balancing cash drawers and daily paperwork
- Provide guest service including guest check-in and check-out
- Make and manage guest reservations
- Answer guest questions and inquiries about hotel services and local information
- Prepare express checkout folios and maintain room status inventory
- Communicate shift information to management and following shifts
- Maintain cleanliness of lobby and bathroom areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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