Night Auditor

Drury Hotels is a renowned hospitality company known for delivering exceptional guest services and creating a warm, welcoming environment where both guests and employees feel valued. Established as a leader in the hotel industry, Drury Hotels offers a dynamic and supportive workplace culture that encourages career growth, promotes work-life balance, and rewards dedication and excellent performance. With its commitment to integrity, teamwork, and hospitality excellence, Drury Hotels has earned accolades such as being ranked among Newsweek's America's Greatest Workplaces 2025, reflecting its dedication to providing an outstanding work environment for its team members.

Located at 700 N. Water Street in Milwaukee, Wisconsin, this property invites passionate individuals to become part of a company that prioritizes their well-being and professional development. Drury Hotels fosters an inclusive atmosphere where individuals are recognized for their unique contributions and given opportunities to grow through mentorship and cross-training programs. Employees enjoy benefits such as flexible scheduling, paid time off, hotel discounts, and free room nights that contribute to a balanced lifestyle. Additionally, the company offers comprehensive health and wellness plans including medical, dental, vision, prescription coverage, life insurance, disability benefits, and a Team Member Assistance Program designed to support both mental and physical health.

The Front Desk Agent role at Drury Hotels Milwaukee is a pivotal position responsible for ensuring a seamless and memorable guest experience. This role involves performing a variety of front desk functions such as checking guests in and out, promoting sales-related programs, maintaining guest records, handling cash transactions, and auditing daily receipts to ensure accuracy and balance. The position also supports food service operations by assisting in breakfast setup, which may include food preparation, serving, and cleaning duties. Given that the Front Desk Agent is often the sole team member on the property during shifts, this role requires a high level of independence, responsibility, and a strong commitment to guest safety and security during overnight hours.

Ideal candidates are those who exhibit exceptional interpersonal skills and a +1 Service Attitude, responding promptly and courteously to guest inquiries, requests, and complaints. The role demands keen attention to detail, the ability to multitask efficiently, and thorough knowledge of hotel policies and procedures. The Front Desk Agent maintains an organized and clean lobby environment and utilizes office equipment as needed to perform daily operations. Above all, this position embodies Drury Hotels' mission to provide outstanding hospitality while fostering a positive work environment for a diverse team and clientele alike. Hiring is immediate, presenting a fantastic opportunity to join a reputable company where your contributions are valued and your career path can flourish.