Night Audit Part-Time

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $20.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health Savings Account with Company Match

401(k) retirement plan with company match

Paid vacation

paid sick days

Sonesta Hotel Discounts

educational assistance

Paid parental leave

Company paid life insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

hospital indemnity

critical illness insurance

accident insurance

Job Description

Sonesta is a globally recognized hotel company known for delivering exceptional guest experiences through its commitment to quality and service. As a prominent player in the hospitality industry, Sonesta operates a diverse portfolio of hotels ranging from extended stay to luxury accommodations, catering to a wide range of travelers including business professionals, families, and tourists. The company prides itself on creating a welcoming environment where guests can enjoy comfort, convenience, and personalized service throughout their stay. Sonesta's reputation is built on its focus on innovation, operational excellence, and a dedicated team that strives to exceed guest expectations.

The Night... Show More

Job Requirements

High school diploma or equivalent
One year of previous hotel experience preferred
Previous background from the extended stay industry preferred
Ability to speak, read, and write fluent English
Valid driver’s license required
Frequently standing up, bending, climbing, kneeling, and moving about the facility
Carrying, lifting or pulling items weighing up to 50 pounds
Frequently handling objects and equipment
Standing for extended periods of time
Will be required to obtain a ServSafe certification
May be required to obtain a TIPS certification
Will be required to work mornings, evening, weekends, and holidays

Job Qualifications

High school diploma or equivalent
One year of previous hotel experience preferred
Previous background from the extended stay industry preferred
Reading and writing skills utilized when compiling department records, guest registration and reservation information
Ability to speak, read, and write fluent English
Other languages beneficial
Professional verbal and written communication skills
Mathematical skills including basic math, percentages, and variances preferred
Problem solving, reasoning, motivating, organizational and training abilities preferred
Experience with Microsoft Office and Opera systems preferred
Valid driver’s license required
Will be required to obtain a ServSafe certification
May be required to obtain a TIPS certification

Job Duties

Deliver on the promise of Sonesta service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards
Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy
Assist in the preparation of all reports relevant to daily revenues
Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy
Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses
Prepare General Manager daily, weekly and month end reporting packs
Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies
Assist in the washing, drying, and folding of hotel laundry
Act as the security point of contact during various times in the shift
Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information
Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program
Answer phones in a prompt and courteous manner
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank
Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel
process cancellations, revisions, and information updates on changes
Up-sell rooms where possible to maximize revenue
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel
Follow all local laws with regard to alcoholic beverage sales
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered
Issue, control and release guest safe-deposit boxes
Comply with federal, state and local laws regarding health, safety, and alcohol services
Perform other duties as assigned

Job Location

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