Night Audit Manager at The Renaissance Pittsburgh Hotel

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid vacation

Paid sick time

Employee Meals

hotel discounts

Referral bonuses

Incentive programs

cell phone discounts

Job Description

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, stands as a beacon of exceptional hospitality in downtown Pittsburgh, Pennsylvania. Known for its elegant accommodations and exemplary service, Renaissance Pittsburgh creates an inviting atmosphere for guests traveling for business, leisure, or special events. As part of the globally recognized Marriott International portfolio, the hotel blends classic charm with modern amenities to deliver an unforgettable guest experience. The establishment is committed to inclusive employment, providing equal opportunities for protected veterans and individuals with disabilities. This regular full-time position located at 107 6th St, Pittsburgh, offers a fantastic environment for hospitality professionals who are passionate about delivering excellence and growing within the industry.

The role of Night Audit Manager at Renaissance Pittsburgh Hotel is a crucial position responsible for supervising night accounting and general hotel operations. This opportunity allows an individual to ensure the maintenance of financial controls, compliance with standards and regulations, and the protection of guests, staff, and hotel assets during nighttime hours. The Night Audit Manager leads the night accounting team and oversees front desk activities, ensuring seamless operations and an optimal level of hospitality service. This role demands attention to detail, empathy, multi-tasking abilities, and leadership skills to handle the dynamic environment of hotel night operations successfully. As a Night Audit Manager, you will be empowered to implement procedural or safety changes, provide solutions to guest issues, and communicate important operational reports to the hotel’s executive leadership. The position offers a supportive culture fostered by Sage Hospitality, where creativity and passion fuel outstanding experiences, and belonging is at the core. Employees enjoy competitive benefits including comprehensive medical, dental, vision insurance, a 401(k) with full employer match, paid time off, meal benefits, and exclusive hotel discounts. This role is designed for individuals with at least one to two years of supervisory experience in night audit or a related function and those seeking to thrive as part of a leading hospitality team in Pittsburgh.

Job Requirements

One to two years of post-high school education
one to two years night audit supervisory experience or a related position
thorough knowledge of accounting and hospitality practices and procedures
knowledge of hotel and company policies
ability to analyze information and make decisions
supervisory skills
strong communication skills
good telephone etiquette
excellent hearing
excellent vision
excellent speech communication skills
ability to comprehend written documents
ability to lift and carry up to 25 lbs
ability to move between hotel offices and assist during emergencies
ability to perform minimal bending and kneeling
ability to handle occasional climbing or driving

Job Qualifications

One to two years of post-high school education
one to two years night audit supervisory experience or a related position with this company or other organization(s)
thorough knowledge of the practices and procedures of the accounting and hospitality professions
knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines
ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations
ability to make decisions based on general policies and procedures
supervisory skills
ability to communicate in order to provide and receive standard information from management, employees and/or guests
good telephone etiquette and skills
excellent hearing required to receive many calls from guests
excellent vision required for viewing of CRT screen
excellent speech communication skills required to speak to employees, guests, management
excellent comprehension and literacy required for reading folios, accounts

Job Duties

Supervise the night accounting employees and act as a work leader to other night employees
interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend and conduct performance reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate
implement company (Franchisor) programs, supervise the daily operations of the night accounting staff and oversee the Front Desk to ensure compliance with all financial controls, SOPs and to provide an optimum level of quality service and hospitality are provided to the hotel customers
supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained
maintain the computerized accounting system through daily and weekly backups and periodic rebuilds to ensure the accurate, smooth operations
respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service
maintain preparedness and implement emergency procedures when appropriate to protect the hotel guests, staff and assets
prepare reports and communications to the Controller and other Hotel Executive Committee members on night issues/problems and other pertinent information regarding night operations