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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $18.75
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
maternity leave
paternity leave
Pet insurance
Company-matched dependent care
401k plan
Student Loan Repayment Program
Paid Time Off
Job Description
Located on Savannah's vibrant riverfront, The Alida is a distinctive hotel known for combining contemporary Southern charm with warm, timeless hospitality. Named in honor of Alida Harper Fowlkes, a celebrated entrepreneur who helped shape the spirit of Savannah, this 173-room hotel provides a sophisticated yet welcoming environment for both locals and travelers seeking an authentic Southern experience. The Alida emphasizes exceptional service, attention to detail, and a strong connection to the cultural roots of the community, making it an integral part of Savannah's revitalized waterfront hospitality scene.
The Alida is currently seeking dedicated and attentive individuals to join thei... Show More
The Alida is currently seeking dedicated and attentive individuals to join thei... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or front desk operations highly preferred
- Strong attention to detail
- Ability to multitask and manage time effectively
- Reliable and punctual
- Good communication skills
- Ability to work overnight shifts
Job Qualifications
- Prior experience highly preferred
- Strong attention to detail
- Ability to handle multiple requests simultaneously
- Excellent communication and customer service skills
- Basic accounting knowledge
- Ability to work overnight shifts
- Proficiency with front desk management software
Job Duties
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
- Balance and audit accounts for accuracy
- Identify and resolve discrepancies
- Handle requests and complaints and directing them to other team members or departments accordingly
- Answer all internal and external calls and inquiries
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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