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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $17.50
Work Schedule
Flexible
Night Shifts
Benefits
competitive pay
monthly bonus potential
flexible scheduling
Direct Deposit
Cross-Training
growth potential
Job Description
My Place Hotel in Colorado Springs is a renowned establishment in the hospitality sector, dedicated to providing guests with a comfortable and welcoming home away from home. As part of a respected hotel chain, My Place Hotel prides itself on its commitment to excellent guest service, modern amenities, and a cozy, friendly environment. Located strategically in Colorado Springs, the hotel offers convenient access to local attractions, shopping, dining, and cultural experiences, making it a favored choice for travelers seeking both comfort and convenience. The hotel’s reputation is built on delivering exceptional guest experiences through attentive service, clean and comfortable accommodations,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Availability to work night shifts from 11 PM to 7 AM
- Ability to work independently and responsibly
- Strong organizational skills
- Basic knowledge of cash handling and audit procedures
- Friendly demeanor and professional appearance
Job Qualifications
- Positive, customer-focused attitude
- Basic computer skills including proficiency in Microsoft Office
- Strong verbal and written communication skills
- Ability to multi-task and organize efficiently
- Dependability and professionalism in all duties
- Attention to detail when handling financial records and guest information
Job Duties
- Provide a warm, welcoming experience for all guests
- Handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to policy
- Address guest questions, concerns, and complaints with comprehensive knowledge of the hotel, amenities, and local attractions
- Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork
- Perform some cleaning duties, including laundry, vacuuming, dusting, and ensuring the front desk, lobby, and housekeeping areas are tidy and well-stocked
- Adhere to all safety and security protocols, regularly inspect the property, ensure exterior doors are secure, and report any potential hazards
- Take on additional responsibilities as needed and be on call for any hotel requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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