Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $17.50
Work Schedule
Flexible
Night Shifts
Benefits
competitive pay
monthly bonus potential
flexible scheduling
Direct Deposit
Cross-Training
growth potential
Job Description
My Place Hotel in Colorado Springs is a renowned establishment in the hospitality sector, dedicated to providing guests with a comfortable and welcoming home away from home. As part of a respected hotel chain, My Place Hotel prides itself on its commitment to excellent guest service, modern amenities, and a cozy, friendly environment. Located strategically in Colorado Springs, the hotel offers convenient access to local attractions, shopping, dining, and cultural experiences, making it a favored choice for travelers seeking both comfort and convenience. The hotel’s reputation is built on delivering exceptional guest experiences through attentive service, clean and comfortable accommodations, and a team that genuinely cares about each visitor's stay.
The Night Auditor position at My Place Hotel is a pivotal role within the guest service team, particularly during the overnight hours. This role combines the responsibilities of guest service with critical financial and administrative tasks that ensure the smooth operation of the hotel. The Night Auditor acts as the primary point of contact for guests during the night shift, offering assistance with everything from reservations to check-ins and check-outs. With a focus on professionalism, organization, and customer care, the Night Auditor must be adept at multitasking and comfortable working independently.
In addition to guest-facing duties, the position involves performing the night audit—a crucial financial process that balances the day’s transactions and prepares reports for management review. The Night Auditor maintains accurate logs, monitors cash transactions, and ensures all paperwork reflects the day’s activity accurately. This role also touches on safety and security measures, requiring vigilance in inspecting the property and reporting any concerns to maintain a secure environment for guests and staff alike.
Beyond the immediate responsibilities, the Night Auditor supports the overall ambiance and cleanliness of the hotel by assisting with light cleaning and tidying areas such as the front desk, lobby, and housekeeping spaces. This holistic approach to guest service ensures that the hotel remains inviting and orderly throughout the night.
This part-time night shift role offers a competitive pay rate of $17.00 per hour along with opportunities for monthly bonuses, flexible scheduling from 11 PM to 7 AM, and potential for growth within the company. Employees benefit from direct deposit and cross-training that expands skill sets and career advancement prospects. The position demands a friendly, customer-oriented attitude, strong communication abilities, and dependable professionalism, making it ideal for individuals who thrive in dynamic, service-driven environments.
In summary, the Night Auditor at My Place Hotel is an essential team member who guarantees that guests feel valued and supported through every interaction at the front desk during overnight hours. This position is perfectly suited for candidates seeking a rewarding hospitality role with opportunities to develop skills, contribute to a positive guest experience, and grow within a respected hotel company.
The Night Auditor position at My Place Hotel is a pivotal role within the guest service team, particularly during the overnight hours. This role combines the responsibilities of guest service with critical financial and administrative tasks that ensure the smooth operation of the hotel. The Night Auditor acts as the primary point of contact for guests during the night shift, offering assistance with everything from reservations to check-ins and check-outs. With a focus on professionalism, organization, and customer care, the Night Auditor must be adept at multitasking and comfortable working independently.
In addition to guest-facing duties, the position involves performing the night audit—a crucial financial process that balances the day’s transactions and prepares reports for management review. The Night Auditor maintains accurate logs, monitors cash transactions, and ensures all paperwork reflects the day’s activity accurately. This role also touches on safety and security measures, requiring vigilance in inspecting the property and reporting any concerns to maintain a secure environment for guests and staff alike.
Beyond the immediate responsibilities, the Night Auditor supports the overall ambiance and cleanliness of the hotel by assisting with light cleaning and tidying areas such as the front desk, lobby, and housekeeping spaces. This holistic approach to guest service ensures that the hotel remains inviting and orderly throughout the night.
This part-time night shift role offers a competitive pay rate of $17.00 per hour along with opportunities for monthly bonuses, flexible scheduling from 11 PM to 7 AM, and potential for growth within the company. Employees benefit from direct deposit and cross-training that expands skill sets and career advancement prospects. The position demands a friendly, customer-oriented attitude, strong communication abilities, and dependable professionalism, making it ideal for individuals who thrive in dynamic, service-driven environments.
In summary, the Night Auditor at My Place Hotel is an essential team member who guarantees that guests feel valued and supported through every interaction at the front desk during overnight hours. This position is perfectly suited for candidates seeking a rewarding hospitality role with opportunities to develop skills, contribute to a positive guest experience, and grow within a respected hotel company.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Availability to work night shifts from 11 PM to 7 AM
- Ability to work independently and responsibly
- Strong organizational skills
- Basic knowledge of cash handling and audit procedures
- Friendly demeanor and professional appearance
Job Qualifications
- Positive, customer-focused attitude
- Basic computer skills including proficiency in Microsoft Office
- Strong verbal and written communication skills
- Ability to multi-task and organize efficiently
- Dependability and professionalism in all duties
- Attention to detail when handling financial records and guest information
Job Duties
- Provide a warm, welcoming experience for all guests
- Handle reservations, check-ins, check-outs, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to policy
- Address guest questions, concerns, and complaints with comprehensive knowledge of the hotel, amenities, and local attractions
- Complete the Night Audit Checklist, manage cash logs, call logs, and maintain all necessary paperwork
- Perform some cleaning duties, including laundry, vacuuming, dusting, and ensuring the front desk, lobby, and housekeeping areas are tidy and well-stocked
- Adhere to all safety and security protocols, regularly inspect the property, ensure exterior doors are secure, and report any potential hazards
- Take on additional responsibilities as needed and be on call for any hotel requirements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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