Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Up to $15.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a leading management company specializing in providing quality extended stay hotel experiences across 20 different states in the United States. Known for its commitment to enhancing both guest and employee satisfaction, HomeTowne Studios has actively invested in renovating its properties most recently in 2018 and continues to improve its standards. The company places a strong emphasis on creating a welcoming environment for guests while simultaneously striving to be an employer of choice for its team members. With a focus on comprehensive training, modern amenities, and a supportive work atmosphere, HomeTowne Studios maintains an operational balance... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- must have basic office skills including math, cash handling, computer skills
- basic English communication skills verbal and written
- prior hospitality experience preferred
Job Qualifications
- High school diploma preferred or equivalent experience
- one year in previous customer service position
- basic office skills including math, cash handling, computer skills
- basic English communication skills both verbal and written
- prior hospitality experience preferred
Job Duties
- Conduct courtesy calls within 30 minutes after guest check-in
- assist guests with requests and complaints after regular office hours
- handle check-ins/check-outs and make guestroom keys for lost or lockouts
- assist in maintaining the cleanliness and organization of the laundry rooms and guest laundry
- clean, dry and fold linen, blankets, bedspreads, etc
- provide courtesy patrol in lobby and front entrance area
- ensure exceptional customer service to all guests while maintaining guest privacy and safety
- compute bill, collect payments, make changes for guests, post charges to Property Management system
- complete department checklists and reports for relevant shifts
- maintain a neat, clean, and well-groomed appearance
- perform other related duties as assigned
Job Location
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