Night Attendant

HomeTowne Studios by RedRoof is a prominent management company specializing in quality extended stay hotel experiences across 20 states in the US. As part of the RedRoof brand, HomeTowne Studios sets itself apart by not only focusing on providing comfortable, affordable lodging options for long-term travelers but also committing to being an employer of choice in the hospitality industry. This commitment means investing in both guests and employees by maintaining updated, modern facilities and fostering a positive workplace environment with ample career growth opportunities. Notably, many HomeTowne Studios properties underwent renovations in 2018 to enhance guest comfort and overall property standards. These ongoing improvements are supported by state-of-the-art training for staff to ensure excellent service and a welcoming atmosphere that meets the expectations of today’s travelers. The company operates extended stay hotels known for clean, well-maintained rooms with amenities catered to long-term stays such as fully equipped kitchens and laundry facilities. Employees at HomeTowne Studios enjoy competitive pay and comprehensive benefits including health, dental, and vision insurance, employer-paid life insurance, paid time off, and 401K plans with employer matching contributions. These benefits reflect the company’s dedication to supporting their workforce both professionally and personally. The role offered is an hourly position as a Night Attendant with a starting wage ranging from $18.50 to $19.00 per hour. This position plays a vital role in maintaining the safety, security, and smooth operation of the hotel throughout the overnight shift.

The Night Attendant is responsible for overseeing the front desk during the night hours, handling tasks such as guest check-ins and check-outs, responding to guest requests and complaints after regular office hours, and conducting courtesy calls within 30 minutes after guest arrival to ensure satisfaction. Additional responsibilities include managing guest payments, maintaining the cleanliness and organization of laundry rooms, folding linens, and providing a visible presence in the lobby to enhance guest safety and privacy. This role demands strong customer service skills, basic office abilities including math and cash handling, and proficiency in English communication both verbally and in writing. Prior hospitality or customer service experience is beneficial but not strictly required for candidates who possess the foundational skills and a positive attitude. This position requires maintaining a neat and professional appearance while performing a variety of duties that contribute to guest satisfaction and operational efficiency. Working as a Night Attendant at HomeTowne Studios offers an opportunity to be part of a supportive team committed to high standards of hospitality and continuous improvement in the extended stay hotel segment. Successful candidates will enjoy a structured work environment with clear expectations and the chance to grow within a reputable hotel management company. This is an excellent entry point for individuals looking to build a career in hospitality or for those who thrive in a customer-focused overnight role with varied responsibilities and direct guest interaction.