Night Attendant

HomeTowne Studios by RedRoof is a prominent management company specializing in extended stay hotels. Operating properties across 20 states, HomeTowne Studios has been a leader in providing quality extended hotel stays that combine comfort, convenience, and excellent guest service. These properties were extensively renovated in 2018, demonstrating the companys commitment to continuous improvement not only in the quality of accommodations but also in the overall guest and employee experience. The company aims to offer guests affordable and well-maintained extended stay options with a focus on customer satisfaction and hospitality excellence. As part of a larger network managed by RedRoof, HomeTowne Studios maintains robust standards and strives to be an employer of choice, creating a positive, supportive working environment for their employees.

The Night Attendant role at HomeTowne Studios by RedRoof offers an exciting opportunity to join a dedicated team that values quality, service, and career growth. The position features a competitive hourly wage ranging from $20.00 to $21.00, reflecting the companys commitment to rewarding its employees well. This role is essential in ensuring guests experience exceptional service during evening and overnight hours, promoting safety, organization, and comfort throughout the hotel property.

As a Night Attendant, you will be responsible for various key functions including conducting courtesy calls to guests soon after check-in to ensure satisfaction, assisting guests with requests or complaints after regular office hours, and handling check-ins and check-outs when necessary. The role also involves maintaining the cleanliness and orderliness of the laundry facilities as well as guest linens, ensuring a smooth and hospitable environment. Additional duties include providing courtesy patrols in the lobby and entrance areas, managing financial transactions such as payments and billing through the Property Management system, and completing shift reports and departmental checklists.

This position is ideal for individuals who are customer service-oriented, reliable, and capable of multitasking in a fast-paced hospitality environment. The company values employees who maintain a neat and professional appearance and who demonstrate excellent communication skills. Experience in hospitality or customer service is preferred but not mandatory, making this a great opportunity for someone looking to start or further a career in the hotel industry. HomeTowne Studios also offers a comprehensive benefits package, including health insurance, dental and vision coverage, paid time off, life insurance, a 401K plan with employer match, and ample opportunities for career growth within the organization.