Job Overview
Compensation
Hourly
Range $15.00 - $17.70
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee assistance program
Paid Time Off
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading retailer in the arts and crafts industry, dedicated to fueling the joy of creativity and celebration across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores throughout 49 states and Canada, as well as online through Michaels.com and Michaels.ca. This company is well-known for providing a wide range of creative and crafting supplies, framing services, and event experiences designed to inspire customers of all ages to explore their artistic talents and celebrate special occasions. Michaels also owns Artistree, a specialty and custom framing merchandise manufacturer, further enhancing its reputation as a comprehensive destination for all things creative.
Working at Michaels means joining a team committed to innovation, diversity, and inclusion while offering a supportive environment where employees can grow professionally and personally. Michaels values the unique contributions of each team member and provides various opportunities to develop skills in customer service, retail operations, and event coordination, making it an ideal place for individuals passionate about creativity and community engagement.
The Store Event Coordinator role at the Michaels store in North Dartmouth, MA, offers an exciting opportunity to play a pivotal part in creating memorable experiences for customers. This full-time position features a base pay range of $15.00 to $17.70 per hour, potentially including overtime compensation based on state and local laws. The primary responsibility is to plan, coordinate, and facilitate engaging events such as children’s birthday parties and craft classes within the store. The goal is to ensure all guests enjoy a fun, stress-free, and creative environment tailored to their needs.
As a Store Event Coordinator, you will interact with clients of all ages, from young children to seniors, fostering an inviting atmosphere that encourages creativity and enjoyment. This role involves demonstrating craft projects, performing fun activities like face painting, and efficiently managing additional event details such as goody bags and balloons to meet company standards. Strong communication skills are essential, as you will maintain detailed correspondence with clients and store team members, adjusting event plans to meet client feedback and creating contingency plans to ensure flawless event execution.
In addition to event coordination, you will serve as a key member of the customer experience team, helping customers find products, providing solutions, and ensuring a fast and friendly checkout process. You’ll also be involved in operational duties such as truck unloading, merchandising, store recovery, and supporting store safety and shrink programs. These responsibilities contribute to upholding Michaels’ brand promises and operational standards.
The position also requires being cross-trained in custom framing sales and production, which broadens the scope of your expertise and enhances the value you bring to the team. Maintaining store cleanliness and safety is critical, with tasks including cleaning operations and compliance with Standard Operating Procedures and company programs. You will be expected to interact positively and respectfully with guests and colleagues, serving as a role model and promoting the company’s vision and values.
Michaels offers a comprehensive benefits package to support its employees and their families, including medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. Employees also enjoy perks like a 401(k) plan with employer match, employee discounts, and access to partner discount programs. The company is committed to inclusivity and provides reasonable accommodations for employees with disabilities, ensuring a supportive workplace environment.
Join Michaels in a rewarding role that blends creativity, customer service, and event management, contributing to an inspiring retail experience and making a difference in the community with each celebration you help create.
Working at Michaels means joining a team committed to innovation, diversity, and inclusion while offering a supportive environment where employees can grow professionally and personally. Michaels values the unique contributions of each team member and provides various opportunities to develop skills in customer service, retail operations, and event coordination, making it an ideal place for individuals passionate about creativity and community engagement.
The Store Event Coordinator role at the Michaels store in North Dartmouth, MA, offers an exciting opportunity to play a pivotal part in creating memorable experiences for customers. This full-time position features a base pay range of $15.00 to $17.70 per hour, potentially including overtime compensation based on state and local laws. The primary responsibility is to plan, coordinate, and facilitate engaging events such as children’s birthday parties and craft classes within the store. The goal is to ensure all guests enjoy a fun, stress-free, and creative environment tailored to their needs.
As a Store Event Coordinator, you will interact with clients of all ages, from young children to seniors, fostering an inviting atmosphere that encourages creativity and enjoyment. This role involves demonstrating craft projects, performing fun activities like face painting, and efficiently managing additional event details such as goody bags and balloons to meet company standards. Strong communication skills are essential, as you will maintain detailed correspondence with clients and store team members, adjusting event plans to meet client feedback and creating contingency plans to ensure flawless event execution.
In addition to event coordination, you will serve as a key member of the customer experience team, helping customers find products, providing solutions, and ensuring a fast and friendly checkout process. You’ll also be involved in operational duties such as truck unloading, merchandising, store recovery, and supporting store safety and shrink programs. These responsibilities contribute to upholding Michaels’ brand promises and operational standards.
The position also requires being cross-trained in custom framing sales and production, which broadens the scope of your expertise and enhances the value you bring to the team. Maintaining store cleanliness and safety is critical, with tasks including cleaning operations and compliance with Standard Operating Procedures and company programs. You will be expected to interact positively and respectfully with guests and colleagues, serving as a role model and promoting the company’s vision and values.
Michaels offers a comprehensive benefits package to support its employees and their families, including medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. Employees also enjoy perks like a 401(k) plan with employer match, employee discounts, and access to partner discount programs. The company is committed to inclusivity and provides reasonable accommodations for employees with disabilities, ensuring a supportive workplace environment.
Join Michaels in a rewarding role that blends creativity, customer service, and event management, contributing to an inspiring retail experience and making a difference in the community with each celebration you help create.
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- ability to handle job stress and interact effectively with others
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves with ladder or equipment
- excellent communication skills
- ability to engage with guests of all ages
- capability to manage multiple events simultaneously
- willingness to participate in administrative and operational tasks
- ability to adhere to company policies and procedures
- eligibility to work in the U.S.
Job Qualifications
- Experience working with children and children's events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage guests of all ages to create a fun and creative environment
- demonstrate and instruct craft projects and perform activities such as face painting
- facilitate event add-ons like goody bags and balloons
- communicate effectively with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback
- create backup plans for events
- ensure client satisfaction
- uphold company cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on benefits of rewards programs and card enrollments
- educate customers on Voice of Customer surveys
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload and stocking
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with guests and team members
- cross-trained in custom framing sales and production
- participate in store cleanliness activities
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
