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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Job Description
Omni Tempe Hotel at ASU is a prominent hotel located at the vibrant corner of University and Mill, right at the heart of Tempe's energetic downtown area. This flagship property embodies the city's spirit of creativity, growth, and revitalization. With more than 36,000 square feet of versatile indoor and outdoor event space, Omni Tempe offers an ideal setting for both business and leisure travelers. The hotel features four signature dining outlets that cater to diverse tastes, a rooftop pool deck providing breathtaking views of the ASU campus and the Tempe skyline, and 330 beautifully designed guest rooms that combine comfort... Show More
Job Requirements
- Minimum 1 year of serving experience
- knowledge of wine, spirits, and beer
- ability to work varied shifts including weekends and holidays
- maintain professional appearance and attitude
- unexpired Food Handlers certification upon hire
- ability to lift, push, pull, place, and carry objects weighing up to 50lbs
Job Qualifications
- Minimum 1 year of serving experience, high volume & casual environment preferred
- must adhere and agree to compensation acknowledgement and tip reporting guidelines
- must have knowledge of wine, spirits, and beer
- must be able to work a variety of shifts, including weekends and holidays
- maintain a professional business appearance, attitude, and performance
- must have unexpired Food Handlers obtain upon hire
- must be able to lift, push, pull, place, and carry objects weighing up to 50lbs
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer
Job Duties
- Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
- provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service
- maintain full familiarity with menus and knowledge of beverage offerings, including wine service
- complete station set-up and breakdown/side-work
- polish and clean all water glassware on assigned station during each shift
- take food and beverage orders and upsell as often as possible
- be pleasant, smile and greet all guests using surnames when obtained
- send orders using MICROS systems
- communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue
- present accurate check to guests and process payment
- assist in seating guests and answering phones for restaurant as needed
- cross train among other food and beverage outlets as needed
- perform any other duties as assigned by the restaurant manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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