(NEX NORFOLK) FOOD SERVICE WORKER (MOBILE FOOD TRUCK)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.82
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Uniform allowance
Employee Discounts
Job Description
NAVSTA Norfolk is a major United States Navy installation located in Norfolk, Virginia. It serves as a strategic and operational hub for the Navy, supporting a wide range of military and administrative activities. As part of the Navy Exchange (NEX) system, this location provides retail and food services to Navy personnel, their families, and authorized patrons, maintaining high standards of customer service and quality. The Navy Exchange operates various food service facilities including mobile food trucks that serve convenient and diverse meal options to customers on base and at prescribed locations around the installation.
This open position is for a Food Service Associate who will be responsible for preparing and selling a variety of prepared-to-order food items on a mobile food truck at multiple Navy Exchange locations within the Norfolk installation. This role is part-time, offering between 20 and 34.5 hours per week, with a pay rate starting at $20.82 per hour. The Food Service Associate plays a critical role in ensuring customers receive fresh, appetizing meals promptly while adhering to all safety, hygiene, and operational procedures.
The Food Service Associate will be involved in cooking and serving a limited variety of hot and cold food items such as frankfurters, cheeseburgers, quesadillas, chicken and pork BBQ sandwiches, and french fries. Using equipment like grills, microwave ovens, and deep fryers, the associate will prepare high-quality food that meets established portion sizes and pricing standards. Customer service is a top priority, and the associate will take orders, handle cash transactions at the register, and ensure customers are aware of menu options and specials.
In addition to preparing food, the associate will be responsible for loading and driving the mobile food truck on prescribed routes both on and off the installation at scheduled times. This requires a valid driver’s license or Commercial Driver's License (CDL) and the ability to operate the vehicle safely. The role also involves inventory management, including requisitioning supplies and maintaining stock, as well as keeping the food service area clean, organized, and compliant with Navy Exchange customer service standards.
Working conditions may include exposure to uncomfortably warm or cold environments, handling hot equipment, and performing physical tasks such as lifting utensils or containers weighing up to 45 pounds. This role requires standing and walking for long periods and adherence to traffic safety and food hygiene regulations. The Food Service Associate must maintain a neat appearance, wear an appropriate uniform and name tag, and deliver service with tact, good manners, and courtesy to every customer.
The successful candidate will have at least 18 months of experience in food preparation and service, combined with relevant food safety certification and vehicle operation skills. High school education or equivalent is required, with substitutions allowed for experience. This position works under general supervision but requires independent task management and problem-solving abilities. All duties must be carried out efficiently to ensure food quality, customer satisfaction, and accurate cash handling.
This open position is for a Food Service Associate who will be responsible for preparing and selling a variety of prepared-to-order food items on a mobile food truck at multiple Navy Exchange locations within the Norfolk installation. This role is part-time, offering between 20 and 34.5 hours per week, with a pay rate starting at $20.82 per hour. The Food Service Associate plays a critical role in ensuring customers receive fresh, appetizing meals promptly while adhering to all safety, hygiene, and operational procedures.
The Food Service Associate will be involved in cooking and serving a limited variety of hot and cold food items such as frankfurters, cheeseburgers, quesadillas, chicken and pork BBQ sandwiches, and french fries. Using equipment like grills, microwave ovens, and deep fryers, the associate will prepare high-quality food that meets established portion sizes and pricing standards. Customer service is a top priority, and the associate will take orders, handle cash transactions at the register, and ensure customers are aware of menu options and specials.
In addition to preparing food, the associate will be responsible for loading and driving the mobile food truck on prescribed routes both on and off the installation at scheduled times. This requires a valid driver’s license or Commercial Driver's License (CDL) and the ability to operate the vehicle safely. The role also involves inventory management, including requisitioning supplies and maintaining stock, as well as keeping the food service area clean, organized, and compliant with Navy Exchange customer service standards.
Working conditions may include exposure to uncomfortably warm or cold environments, handling hot equipment, and performing physical tasks such as lifting utensils or containers weighing up to 45 pounds. This role requires standing and walking for long periods and adherence to traffic safety and food hygiene regulations. The Food Service Associate must maintain a neat appearance, wear an appropriate uniform and name tag, and deliver service with tact, good manners, and courtesy to every customer.
The successful candidate will have at least 18 months of experience in food preparation and service, combined with relevant food safety certification and vehicle operation skills. High school education or equivalent is required, with substitutions allowed for experience. This position works under general supervision but requires independent task management and problem-solving abilities. All duties must be carried out efficiently to ensure food quality, customer satisfaction, and accurate cash handling.
Job Requirements
- must possess a valid driver’s license or a valid commercial driver’s license CDL
- must possess the knowledge and skills necessary to operate a motor vehicle safely
- must be able to obtain and maintain Food Certificate
- able to lift utensils or containers of food weighing up to 45 pounds
- able to stand and walk for long periods
- able to work in warm, cold, and noisy environments
- able to adhere to safety procedures and regulations
- able to follow Navy Exchange customer service standards
- able to work part-time 20 to 34.5 hours per week
Job Qualifications
- high school diploma or equivalent
- 18 months of experience in food preparation and serving
- valid driver’s license or commercial driver’s license CDL
- ability to safely operate a motor vehicle
- ability to obtain and maintain Food Certificate
- good customer service skills
- ability to follow safety and hygiene standards
- ability to work part-time schedule of 20 to 34.5 hours per week
Job Duties
- prepares and sells a variety of hot and cold food and beverage items such as frankfurters, cheeseburgers, quesadillas, chicken and pork BBQ sandwiches, french fries involving the operation of grill, microwave oven and/or deep fryer on a mobile food truck
- receives, takes orders and serves customers ensuring standard prices and portions are applied and a visible price list menu board is available
- operates cash register and follows all NEX cash handling policies and procedures
- loads food service canteen truck with food and beverages and drives to various locations on and off installation following prescribed routes and schedules
- prepares a variety of cold sandwiches, slices meats and cheese into prescribed portions, wraps sandwiches
- prepares requisition for supplies, equipment, daily resale and consumable items, maintains inventory and operational records
- observes traffic safety requirements and regulations
- adheres to Navy Exchange customer service standards maintaining neat appearance, wearing uniform and name tag, using tact, good manners and courtesy when serving customers
- works independently under general supervision following established policies and procedures
- performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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