Newport Aquarium Event Services Host - Part Time

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Exact $13.50

Work Schedule

Flexible

Weekend Shifts

Benefits

Profit sharing

401k plan with company match

Free entrance for employee and dependents

Complimentary guest tickets

Employee Discounts

Training and Development

Job Description

Newport Aquarium, a leading property owned and operated by Herschend Enterprises, is renowned for its mission to create memorable experiences that bring families closer together and inspire a deeper appreciation for aquatic life. This esteemed aquarium offers visitors a unique opportunity to explore marine environments through interactive exhibits and special events designed to educate and entertain. Herschend Enterprises, with a strong reputation for exceeding guest expectations and fostering emotional connections, operates multiple properties with a commitment to service and continuous improvement. Newport Aquarium upholds these core values through every aspect of its operations, striving to deliver the best guest experience...

Job Requirements

successful completion of pre-employment background check
no history of allergy related to animals or plants which might interfere with ability to work
ability to remain on feet for long periods climb stairs bend and stoop
physical strength including ability to lift up to 25 pounds
physical strength push or pull up to 50 pounds

Job Qualifications

must have strong public speaking skills
must be at least 18 years of age
must read write and speak the English language knowledge of other languages a plus
ability to work a flexible schedule including weekends and holidays evening availability required
reliable transportation needed knowledge of marine life a plus

Job Duties

perform and adhere to Herschend Enterprises' Core Values and Newport Aquarium Guest Service Standards Policies and Procedures and Safety Protocols to ensure safe and efficient guest and event services operations
responsible for all aspects of event operation including but not limited to set up and tear down of equipment touch tank coverage interpretation property screening and house and grounds custodial duties related to the event
maintain a positive attitude and appearance
approach guests in a friendly manner to provide information regarding Newport Aquarium
arrive on time ready to work scheduled shifts in accordance with aquarium uniform and appearance standards
prioritize safety while working at Newport Aquarium
facilitate and assist with event set-up including setting tables chairs and décor
coordinate with other hosts and departments to ensure effective communication
maintain knowledge of activities aquatic life and special events and promotions to inform guests
facilitate metal detection and bag checks during guest entry
work independently with self-motivation discipline and reliability
maintain appropriate guest and team member relations ensuring satisfaction
demonstrate strong customer service interpersonal skills and attention to detail
handle guest and team member comments concerns and suggestions regarding policies and procedures
take directions from and work with Sales Events teams following all policies and procedures
perform other duties as assigned by Guest Service Management Team