Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.00
Benefits
weekly pay
Paid training
Employee Discounts
Cellphone reimbursement
Healthcare benefits
Medical Coverage
dental coverage
vision coverage
Paid Time Off
Career Development
short-term disability income
Job Description
Our company is a well-established residential community known for delivering exceptional living experiences through superior service and comprehensive lifestyle programs. We pride ourselves on maintaining a welcoming environment for all our residents, providing top-notch amenities including a clubhouse with fitness and spa services. Our team is dedicated to fostering a strong community atmosphere by offering engaging events and activities tailored to meet residents' interests and needs. This commitment drives our continuous effort to exceed expectations and ensure every resident feels valued and at home.
The PM Manager role is crucial within our team, working closely with the Lifestyle Director to manage and enhance the quality of services and programming offered in the neighborhood. This full-time position, offering a competitive pay rate of $27 per hour, requires an individual who thrives in a fast-paced environment and excels at independent work. The PM Manager oversees a variety of responsibilities including recruiting, training, and supervising clubhouse staff such as front desk personnel and fitness and spa team members. They play an integral role in developing a robust fitness and spa program that meets diverse resident needs.
Additionally, the PM Manager assists with facility rentals and lifestyle programs, ensuring smooth operations and high resident satisfaction. Their daily responsibilities include facility maintenance oversight, operational inspections, handling resident requests promptly and professionally, and managing facility reservations. The role also involves coordinating with contractors and preferred vendors, supporting event planning and execution, and contributing to community newsletters that keep residents informed about upcoming events and important community news.
The PM Manager does not work solely at the front desk but has a dynamic role that includes creating operating systems and checklists to maintain a clean and well-functioning facility. They are also responsible for supervising staff schedules, coordinating meetings and training sessions, and assisting with payroll management. This position offers paid training, weekly pay, a range of employee discounts, reimbursements for certain roles, and state-required healthcare options where applicable. Employees are encouraged to utilize career development opportunities through our NFC University, which provides extensive training courses to advance career growth.
Our ideal candidate is someone who makes eye contact, is welcoming, and can effectively manage multiple tasks while maintaining a high standard of service. This job is perfect for an individual passionate about community engagement and resident satisfaction, with the ability to foster positive relationships within the neighborhood. Applicants must be legally authorized to work in the US, and re-hire eligibility is dependent on previous employment performance and status. Overall, this role is designed for a proactive leader who will contribute significantly to the success of our residential community and help residents feel confident in their choice to live with us.
The PM Manager role is crucial within our team, working closely with the Lifestyle Director to manage and enhance the quality of services and programming offered in the neighborhood. This full-time position, offering a competitive pay rate of $27 per hour, requires an individual who thrives in a fast-paced environment and excels at independent work. The PM Manager oversees a variety of responsibilities including recruiting, training, and supervising clubhouse staff such as front desk personnel and fitness and spa team members. They play an integral role in developing a robust fitness and spa program that meets diverse resident needs.
Additionally, the PM Manager assists with facility rentals and lifestyle programs, ensuring smooth operations and high resident satisfaction. Their daily responsibilities include facility maintenance oversight, operational inspections, handling resident requests promptly and professionally, and managing facility reservations. The role also involves coordinating with contractors and preferred vendors, supporting event planning and execution, and contributing to community newsletters that keep residents informed about upcoming events and important community news.
The PM Manager does not work solely at the front desk but has a dynamic role that includes creating operating systems and checklists to maintain a clean and well-functioning facility. They are also responsible for supervising staff schedules, coordinating meetings and training sessions, and assisting with payroll management. This position offers paid training, weekly pay, a range of employee discounts, reimbursements for certain roles, and state-required healthcare options where applicable. Employees are encouraged to utilize career development opportunities through our NFC University, which provides extensive training courses to advance career growth.
Our ideal candidate is someone who makes eye contact, is welcoming, and can effectively manage multiple tasks while maintaining a high standard of service. This job is perfect for an individual passionate about community engagement and resident satisfaction, with the ability to foster positive relationships within the neighborhood. Applicants must be legally authorized to work in the US, and re-hire eligibility is dependent on previous employment performance and status. Overall, this role is designed for a proactive leader who will contribute significantly to the success of our residential community and help residents feel confident in their choice to live with us.
Job Requirements
- must be legally authorized to work in the us
- high school diploma or equivalent
- experience in supervisory or management position
- strong interpersonal and communication skills
- ability to work independently and in a fast-paced environment
- capability to manage multiple tasks simultaneously
- basic computer proficiency
- willingness to assist with payroll and scheduling
- ability to conduct daily facility inspections and oversee maintenance
- availability to work full-time
- commitment to providing excellent resident service
Job Qualifications
- experience in management or supervisory roles
- strong communication and interpersonal skills
- ability to work independently in a fast-paced environment
- knowledge of facility operations and maintenance
- event planning experience
- proficiency in scheduling and payroll assistance
- ability to develop and implement operational systems
- familiarity with customer service principles
- basic computer skills
- high school diploma or equivalent required
- additional certifications in hospitality or property management are a plus
Job Duties
- assist in hiring training and mentoring a clubhouse team that will follow the company s mission and brand standards alongside lifestyle director
- supervise clubhouse staff coordinate team meetings trainings and manage staff schedules to ensure desk coverage
- assist with payroll
- create operating systems and checklists to ensure a well-maintained clean facility
- conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management
- promptly answer record and complete all resident requests phone calls questions or concerns
- coordinate all facility reservations
- facilitate contractor check-ins and check-outs and cultivate relationships with the company s preferred vendors
- encourage all residents to participate in some or all of the monthly activities
- assist in preparing the community newsletter to inform residents families prospects and referral sources about major events at the community
- stay abreast of industry standards technology and trends
- perform other duties as assigned that relate to the success of the property
- develop market and execute events and programs for residents of all ages from educational workshops to resident social gatherings and neighborhood clubs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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