
NEW! Housekeeping Room Inspector - The Alloy a DoubleTree by Hilton
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
Paid Time Off
Free monthly SEPTA transpasses
Job Description
The Alloy a DoubleTree by Hilton is a distinguished hotel brand known for its commitment to high-quality guest services and exceptional hospitality standards. As part of the Hilton portfolio, The Alloy offers a warm, welcoming atmosphere combined with modern amenities that cater to both business and leisure travelers. The hotel is dedicated to providing an outstanding guest experience through its elegant accommodations, attentive service, and a team of highly skilled professionals who are passionate about their roles. Located in a prime area, The Alloy promotes an inclusive and supportive work environment where teamwork and employee growth are highly valued. With a focus on delivering excellence in all aspects of hotel operations, The Alloy stands as a respected name in the hospitality industry, attracting guests from around the globe and offering a rewarding workplace for hospitality professionals.
We are currently hiring for a full-time Housekeeping Room Inspector at The Alloy a DoubleTree by Hilton. This crucial role is responsible for assisting in the supervision and control of the Guest Room Attendants, ensuring that all guest rooms are maintained to the highest standards of cleanliness, orderliness, and readiness. The Housekeeping Room Inspector will oversee the cleanliness, arrangement, and supply of rooms within an assigned section, providing leadership to a team of up to 15 Guest Room Attendants. The role demands a proactive approach to guest satisfaction, requiring prompt and effective handling of complaints and special requests. The inspector will enforce the self-inspection system, conduct daily inspections of guest rooms and public areas, and facilitate ongoing training to enhance the team’s knowledge and skills. This position involves participating in pre-shift meetings, distributing keys and assignments, maintaining grooming standards, and ensuring the enforcement of housekeeping policies and procedures.
In addition to supervising the team, the Housekeeping Room Inspector will maintain cleanliness and organization in areas such as linen rooms, laundry, lost and found, storage rooms, and employee areas. The job also entails daily maintenance checks on room fixtures and equipment, reporting any maintenance needs, and performing general cleaning duties including changing bedspreads and shower curtains as needed. The role supports a clean, safe, and efficient working environment, requiring knowledge of emergency procedures and safety standards. Candidates for this position should possess strong communication skills, leadership qualities, and a keen eye for detail to uphold the hotel’s high standards. The position offers a competitive wage of $19.00 per hour and requires availability to work weekends and holidays as needed. As part of the Concord managed hotels, the company values its employees through comprehensive benefits and a culture grounded in quality, integrity, community, profitability, and fun. If you are passionate about hospitality and have the drive to lead a team to success, The Alloy a DoubleTree by Hilton could be your next career destination.
We are currently hiring for a full-time Housekeeping Room Inspector at The Alloy a DoubleTree by Hilton. This crucial role is responsible for assisting in the supervision and control of the Guest Room Attendants, ensuring that all guest rooms are maintained to the highest standards of cleanliness, orderliness, and readiness. The Housekeeping Room Inspector will oversee the cleanliness, arrangement, and supply of rooms within an assigned section, providing leadership to a team of up to 15 Guest Room Attendants. The role demands a proactive approach to guest satisfaction, requiring prompt and effective handling of complaints and special requests. The inspector will enforce the self-inspection system, conduct daily inspections of guest rooms and public areas, and facilitate ongoing training to enhance the team’s knowledge and skills. This position involves participating in pre-shift meetings, distributing keys and assignments, maintaining grooming standards, and ensuring the enforcement of housekeeping policies and procedures.
In addition to supervising the team, the Housekeeping Room Inspector will maintain cleanliness and organization in areas such as linen rooms, laundry, lost and found, storage rooms, and employee areas. The job also entails daily maintenance checks on room fixtures and equipment, reporting any maintenance needs, and performing general cleaning duties including changing bedspreads and shower curtains as needed. The role supports a clean, safe, and efficient working environment, requiring knowledge of emergency procedures and safety standards. Candidates for this position should possess strong communication skills, leadership qualities, and a keen eye for detail to uphold the hotel’s high standards. The position offers a competitive wage of $19.00 per hour and requires availability to work weekends and holidays as needed. As part of the Concord managed hotels, the company values its employees through comprehensive benefits and a culture grounded in quality, integrity, community, profitability, and fun. If you are passionate about hospitality and have the drive to lead a team to success, The Alloy a DoubleTree by Hilton could be your next career destination.
Job Requirements
- High school diploma or equivalent
- Experience in hotel housekeeping or related field
- Ability to supervise a team of up to 15 employees
- Strong communication and interpersonal skills
- Availability to work weekends and holidays
- Ability to lift and move items weighing up to 40lbs
- Adherence to company policies and procedures
- Ability to perform physical cleaning tasks and inspections
- Knowledge of safety and emergency procedures
- Ability to operate laundry and housekeeping equipment
- Willingness to participate in ongoing training
- Commitment to maintaining high standards of cleanliness and guest satisfaction
Job Qualifications
- Experience in a hotel housekeeping as room attendant with great care and attention to detail to ensure quality
- Good communications skills, outgoing, friendly and able to speak professionally with guests, managers, and colleagues
- Ability to lead and motivate a team
- Strong attention to detail
- Knowledge of housekeeping procedures and standards
- Ability to follow instructions and maintain grooming standards
- Passion for hospitality and guest service
- Professionalism and integrity in work ethic
- Basic ability to operate laundry and cleaning equipment
- Familiarity with safety and emergency procedures
Job Duties
- Provide the highest quality of service to the customer at all times
- Supervise up to 15 Guest Room Attendants
- Deal promptly and effectively with guest complaints and requests
- Enforce self-inspection system
- Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness
- Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level
- Promote teamwork and employee morale
- Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met
- Communicate all policies and procedures for housekeeping and special cleaning projects
- Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant’s carts
- Ensure ready status of all rooms daily
- Maintain key control
- Ensure guest satisfaction through room cleanliness and attention to guest needs
- Clean extra guest rooms after proving ability to increase workload
- Check fixtures, television, radio, and heating/cooling equipment for proper operation
- Set heating/cooling equipment and radio on proper settings
- Inspect room for maintenance needs and report on maintenance service requests
- Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned
- Log rooms cleaned on daily housekeeping report
- Fold terry and linen while waiting for rooms
- Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
- Deliver supply basket to laundry for restocking
- Maintain cart, linen room, and vacuum cleaner cleanliness
- Turn in key and room status report to Guest Room Supervisor or front desk
- Know how to operate laundry equipment and maintain public area cleanliness
- Wear proper uniform at all times in accordance with the Standards of Appearance
- Have a thorough knowledge of emergency procedures
- Practice safety standards at all times
- Be able to move luggage, packages, or furniture weighing up to 40lbs
- Adhere to all work rules, procedures, and policies established by the company including those contained in the employee handbook
- Perform other duties as assigned and capable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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