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NEW! Housekeeping Manager - Hotel West & Main, Conshohocken

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $57,000.00 - $71,000.00
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Work Schedule

Standard Hours
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a renowned hospitality company known for its commitment to quality, integrity, community, profitability, and fun. With a strong presence in the hotel industry, Concord Hospitality operates a collection of hotels that emphasize exceptional guest experiences and associate development. They are dedicated to creating a supportive and inclusive work environment, fostering professional growth among their employees at every level. The company is proud to promote an "Associate First" culture, which means that the wellbeing and development of their staff are prioritized to ensure a balanced work-life experience and a diverse, welcoming community. Concord Hospitality’s approach to managing properties centers on operational excellence and the continuous improvement of service standards, all while maintaining a fun and engaging workplace culture. As a recognized leader in the hotel management industry, Concord Hospitality provides its team members with comprehensive training, development, and career advancement opportunities, making it an excellent career destination for hospitality professionals committed to growth and success.

The position being offered is Housekeeping Manager at Hotel West & Main, Tapestry by Hilton in Conshohocken. This role is pivotal within the hotel's operational framework, focusing on leading the housekeeping, laundry, and houseperson teams to maintain high standards of cleanliness and guest satisfaction. With a salary range of $57,000 to $71,000 annually, this full-time leadership role requires a hands-on manager who exemplifies professionalism, attention to detail, and operational expertise. The Housekeeping Manager collaborates closely with the Front Desk and Maintenance departments to ensure seamless day-to-day operations and superior guest experiences.

The Housekeeping Manager’s responsibilities include inspiring and supporting team members, fostering a workplace culture that makes the hotel a great place to work for all associates. Leadership in this role involves leading by example with integrity, transparency, and respect while also showing genuine care for the team and their families. The manager oversees scheduling, staffing, training, mentoring, and performance management, ensuring that the housekeeping and related departments operate efficiently and effectively. Operational duties entail implementing and maintaining cleaning procedures, safety standards, and quality control measures, along with managing inventory and departmental supplies. The role demands accountability for compliance with property policies, brand standards, and regulatory requirements, ensuring that the hotel meets high-quality performance indicators consistently.

Joining Concord Hospitality as a Housekeeping Manager means becoming part of an organization that values and invests in its people through extensive training and opportunities for advancement. Benefits include competitive wages, medical, dental, and vision insurance, life insurance options, 401(k) with company match, tuition assistance, discounted room rates at Concord-managed hotels, and the chance to develop your career within a supportive and professional environment. Concord Hospitality’s commitment to diversity and inclusion ensures that all team members are part of a truly great place to work, where everyone has the opportunity to succeed and feel valued. This leadership opportunity offers a rewarding career path in hospitality management, with the unique advantage of working for a company that truly cares about its associates and their long-term success.

Job Requirements

  • Experience in housekeeping management or supervisory role
  • Ability to lead and motivate a diverse team
  • Excellent organizational and communication skills
  • Knowledge of cleaning procedures and safety standards
  • Ability to manage schedules and departmental resources
  • Commitment to maintaining high cleanliness standards
  • High school diploma or equivalent

Job Qualifications

  • Leadership experience in hotels, hospitals, or multi-unit housing as a housekeeping or cleaning supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

Job Duties

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

Job Criteria

Experience

Mid Level (3-7 years)


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