New Braunfels 01 (IH35/Walnut) Bakery - Cake Decorator - Part time

H-E-B is a prominent grocery retailer known for its commitment to quality products and exceptional customer service across its extensive network of stores. With a rich heritage and dedication to community involvement, H-E-B offers a wide variety of fresh foods, baked goods, and household essentials aimed at enhancing the shopping experience for customers. As a well-established player in the retail industry, H-E-B emphasizes sustainability, innovation, and the fosterage of a positive work culture, making it an employer of choice in the retail market.

The role of Cake Decorator at H-E-B involves an essential blend of creative skill, precision, and customer-focused service. This full-time position requires applying decorating techniques according to company standards to produce high-quality cakes and pastries. The job also entails preparation, packaging, and merchandising of fresh products daily to maintain attractive displays while adhering to food safety and sanitation standards. The Cake Decorator must be proficient in reading daily production lists and executing tasks that ensure product quality and timely presentation on the showroom floor.

Responsibilities extend beyond cake decoration to include interacting with customers to take accurate cake orders, answer product-related queries, and use suggestive selling strategies to boost sales. Operational duties involve writing custom messages on cakes, rotating stock to minimize waste, and documenting production and shrink data assisting production planning. The role requires working efficiently in a fast-paced retail environment that demands attentiveness to detail, good planning, and exceptional organizational abilities.

Food safety is a critical component of this role; maintaining strict sanitation procedures and compliance with H-E-B’s policies around food safety and store operations is mandatory. Equipment operation and maintenance are part of daily duties to ensure a safe and effective work environment. Additionally, the company supports ongoing employee growth with safety training, orientation, and eCommerce online ordering training at hire.

Ideal candidates are at least 18 years old, hold a high school diploma or GED, and bring at least one year of relevant experience. Strong communication, interpersonal, and computer skills, along with the ability to work under pressure while maintaining amicable customer interactions, are vital. Physical demands include standing for extended periods, lifting up to 40 pounds, and performing various movements required in a retail bakery setting, with the organization prioritizing safe lifting practices.

This role offers a dynamic and rewarding opportunity for an individual passionate about baking artistry and customer satisfaction within a reputable and supportive retail environment. H-E-B’s commitment to its workforce and customers makes this position an ideal fit for those seeking growth and a stable career in the food service industry.