Neurophysiology Program Manager

Children's Healthcare of Atlanta is one of the nation's leading children's hospitals, dedicated to providing exceptional healthcare services to children. Known for its commitment to innovation, quality patient care, and a family-centered approach, Children's Healthcare of Atlanta stands at the forefront of pediatric healthcare. They foster a supportive and inclusive work environment that prioritizes the well-being and professional growth of their employees. The institution operates with a strong organizational mission focused on improving the health outcomes of every child they serve. Their culture of putting people first and maintaining children always at the heart of their approach makes it a preferred employer for healthcare professionals who are passionate about making a meaningful difference in young lives.

This role is a pivotal leadership position in the neurophysiology department within Children's Healthcare of Atlanta. It is a regular, full-time role with a work schedule from Monday to Friday, 8:00 AM to 5:00 PM. The position entails comprehensive oversight of staff and daily operations to ensure the delivery of high-quality patient care in neurophysiology services. The successful candidate will be instrumental in fostering strong partnerships across physicians, inpatient unit and department leaders, outpatient clinic managers, and the physician practice management team. The goal is to maintain efficient patient throughput, achieve high patient satisfaction, and ensure seamless day-to-day department operations.

The job holder will manage multiple locations operationally, responsibly overseeing fiscal management, performance metrics including staff retention and patient satisfaction, quality improvement, and staff development. A critical function of this position is to ensure that neurophysiology technicians maintain proficiency and provide excellent service, including EEG set-up and monitoring. The role requires collaborative work with medical staff and hospital personnel to guarantee the provision of high-quality, efficient, and cost-effective care. They will also partner with leadership teams managing outpatient and physician practices to address operational challenges that impact the neurosciences programs.

Other responsibilities include managing resource utilization, vendor performance, charge accuracy, and documentation. The position supports Medical Directors and service line leaders in performance improvement initiatives and program development. The job also involves facilitating technology integration, inpatient and outpatient facility planning, implementing grants, and serving as an operational representative for both existing and new program developments. The role demands strong leadership in team management, employee mentoring, workflow optimization, and encouraging continuous education and skill development among staff.

To excel in this position, the candidate must have at least five years of technical neurophysiology experience and a minimum of two years in a management or administrative role within a progressive healthcare setting. Preferred candidates hold a Master’s degree in business administration, health administration, or a related field, coupled with experience in service-related areas focusing on EEG quality improvement and service excellence. Educational qualifications include a Bachelor of Science in Nursing, Allied Health, or an equivalent combination of education and experience, along with graduation from a CAAHEP-accredited neurodiagnostic program. Additional credentials such as R.EP.T., CLTM, IONM, EMG, EP, CNIM, R.NCS.T., or DABNM are essential or the willingness to obtain them within one year. Certification by the American Board of Electro-neurodiagnostic Technologists (ABRET) is required.

The ideal candidate will demonstrate exceptional managerial skills, the ability to teach and communicate neurophysiology procedures effectively, and expertly handle human resources functions. The role also requires business acumen and a working knowledge of computers, EEG software, and contract negotiation. Effective interpersonal, organizational, and conflict resolution skills are critical to successfully lead a multidisciplinary team in a highly collaborative healthcare environment. This is an excellent opportunity to join a renowned healthcare institution committed to children’s health, offering a dynamic leadership role with impactful responsibilities in the neurophysiology specialty.