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Network Administrator - ONSITE (CURRENT SC Resident within EST Zone) - W2 ONLY
Job Overview
Employment Type
Consulting
Full-time
Compensation
Salary
Range $60,900.00 - $86,900.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
State holidays
Worker's Compensation
Employee assistance program
Job Description
The South Carolina Department of Public Health (DPH) is a key governmental agency dedicated to improving health and wellness across the state of South Carolina. With a mission centered on advancing public health, the department operates through various programs and technology infrastructure designed to enhance service delivery and ensure the safety and health of all residents. DPH is committed to employing highly skilled IT professionals to maintain and improve their technology backbone, which supports critical public health operations statewide. This role is fully onsite in South Carolina requiring the candidate to be a current resident within the Eastern Time Zone... Show More
Job Requirements
- current resident within the Eastern Time Zone and willing to relocate to South Carolina prior to start at own expense
- 3 plus years of experience with enterprise network infrastructure and LAN administration
- 3 plus years of experience with installing, configuring, and troubleshooting switches and wireless access points
- 3 plus years of experience with SD-WAN, PKI, secure authentication services, and troubleshooting network connectivity on Windows and mobile devices
- ability to perform onsite physical network work including lifting 40 lbs and working on ladders
- valid driver's license and ability to travel statewide to remote sites with a state or personal vehicle
- strong verbal and written communication skills
- ability to communicate effectively with technical and nontechnical staff
- ability to provide support via phone, desk-side, and email
- ability to work full-time for 40 hours per week onsite
- willingness to sign confidentiality and business associate agreements if applicable
- ability to complete required online HIPAA and agency training
- willingness to adhere to state and agency IT security policies and procedures
- flexibility for travel to remote sites and occasional extended work hours beyond normal business hours
Job Qualifications
- 3 plus years of experience with enterprise network infrastructure and LAN administration
- 3 plus years of experience with installing, configuring, and troubleshooting switches and wireless access points
- 3 plus years of experience with SD-WAN, PKI, and secure authentication services
- 3 plus years of experience with troubleshooting network connectivity on Windows and mobile devices
- 3 plus years of experience with creating, reading, and maintaining network documentation and diagrams
- ability to perform onsite physical network work including lifting 40 lbs and working on ladders
- valid driver's license and ability to travel statewide to remote sites with a state or personal vehicle
- strong verbal and written communication skills with both technical and nontechnical staff
- strong interpersonal and customer service skills
Job Duties
- Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services
- Monitor, identify, and remediate issues with agency enterprise network and identity services
- Support network connectivity and authentication services on Windows-based systems
- Support connectivity and secure access on mobile devices such as Apple devices
- Manage the network and identity infrastructure lifecycle at all stages
- Create and maintain network documentation including diagrams, coverage, and design documentation
- Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions
- Perform enterprise network deployments, installations, and upgrades including working on ladders and lifting up to 40 lbs
- Perform firmware, software, security, and feature upgrades across network and identity platforms
- Monitor agency trouble ticket system and complete assigned tickets related to network, authentication, and connectivity
- Serve as the agency's primary support resource for network and access-related authentication technical issues, troubleshooting and resolving common problems
- Assist agency staff and contractors in resolving network, authentication, and connectivity issues
- Coordinate and assist with testing and validation of network and identity solutions
- Adhere to state and agency security and IT policies and standards
- Work closely with key stakeholder groups including network, security, and server hosting
- Assist various IT groups with tasks such as system and network installations and upgrades including equipment racking
- Create, maintain, review and improve network and identity documentation
- Plan, organize, review, and implement associated project milestones to completion
- Provide updates to project team
- Perform other tasks and duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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