National Sales Manager

Louisville, KY, USA|Remote, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $80,200.00 - $112,900.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Travel opportunities

Job Description

Omni Louisville Hotel is a distinguished luxury hotel located in the heart of Louisville, Kentucky. Reflecting the rich history, vibrant culture, and dynamic spirit of the city, the hotel creates a unique and inviting environment that integrates the past, present, and future of Louisville. Situated on one of the city's most significant urban blocks, the Omni Louisville is a mixed-use landmark featuring an impressive 612-room capacity with iconic glassy ends that shine throughout the city skyline by day and night. The hotel offers guests exceptional amenities such as a rooftop bar and pool, designed to seamlessly connect indoor luxury with outdoor social experiences, providing stunning views of downtown Louisville. This sophisticated yet welcoming atmosphere is further enhanced by stylish interiors featuring the essence of Louisville’s heritage, including a distinguished bourbon bar, a speakeasy, a bowling alley, and a high-energy urban food hall called Falls City Market. This 20,000-square-foot food hall connects directly to the hotel lobby and features selections from local bakers, craft breweries, and diverse culinary options, making it a vibrant hub for guests and local residents alike. The Omni Louisville Hotel is committed to delivering exceptional service and experiences to both visitors and the local community.

The Omni Louisville Hotel is currently seeking a dynamic and experienced Sales Leader to join their team in the Louisville area. This position offers the opportunity to become part of an industry-leading company renowned for its guest-focused approach and commitment to excellence. The role primarily focuses on hotel sales and revenue growth, with a strong emphasis on managing an assigned territory and key account relationships on both local and national levels. The ideal candidate is energetic, goal-oriented, and possesses a minimum of five years experience in selling complex hotel solutions to large market accounts. This includes selling hotel rooms, food and beverage services, meetings, catering, events, and convention-related services. The sales leader will work collaboratively with departments such as Catering, Sales, Convention Services, and Reservation Sales to maximize hotel revenue and ensure a high level of guest satisfaction. Key responsibilities include developing guest relationships, negotiating contracts, managing the sales process from proposal to execution, and fostering productive interdepartmental communications. This role also involves mentoring and supporting less experienced sales staff while actively promoting the hotel's brand through industry associations and trade shows. The position demands a professional appearance, excellent organizational skills, and the ability to work a flexible schedule that may include evenings and weekends. Remote candidates are considered with the condition they can be available onsite for important events and site visits. Overall, this role plays a crucial part in sustaining Omni Louisville Hotel’s reputation as a premier destination for guests, combining Kentucky's rich traditions with contemporary hospitality excellence.

Job Requirements

Minimum of 5 years of hotel sales experience
Proven track record in managing large market hotel accounts
Strong negotiation and contract preparation skills
Ability to work flexible hours including evenings and weekends
Availability for local and interstate travel
Proficiency with computer and electronic communication tools
Excellent interpersonal and communication skills
Ability to multitask and prioritize effectively in a fast-paced environment
Commitment to comply with hotel policies and legal regulations

Job Qualifications

College degree in hospitality or marketing preferred
3-5 years of experience in a similar sales position preferred
Experience selling to the Southeast market preferred
Excellent verbal and written communication skills
Attention to detail and excellent organizational skills
Maintain a professional business appearance, attitude, and performance
Ability to work various shifts including weekends and holidays
Ability to stand, walk or sit for extended periods during work shifts
Capacity for repetitive motion including telephone and computer use
Ability to move, bend, lift, carry, push, pull objects up to 40 pounds without assistance

Job Duties

Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
Communicate and/or meet with parties interested in the Hotel's services and assess the parties' needs and feasibility
Prepare guest proposals with options for hotel services and products including rooms, events, F&B, meeting space, pricing, and dates
Negotiate, prepare, and review terms of contracts for hotel services under supervision of Director of Sales
Meet or exceed targets for prospecting sales opportunities, client meetings, and revenue streams
Execute and manage processes to reserve and confirm negotiated contracts including blocking of rooms and catering requirements
Assist Director of Sales to stimulate productivity of sales staff through guidance and support
Assist Director of Sales in budgeting and forecasting processes for the Hotel
Promote hotel visibility through involvement in industry associations and trade shows
Provide mentorship and professional development to less experienced sales employees
Support corporate programs to increase customer awareness of Omni Hotels benefits
Maintain high quality guest offerings in coordination with Convention Services
Maintain prompt and regular attendance at assigned work locations
Interact positively and professionally with guests, key accounts, coworkers, and visitors
Use computer and electronic devices to communicate and prepare sales reports
Plan, prioritize, and implement sales strategies and manage multiple tasks in a fast-paced environment
Complete assigned tasks timely as directed by management
Contribute to a safe working environment and comply with safety standards
Comply with Hotel and Corporate policies and all legal requirements
Attend and contribute to sales team and leadership meetings including occupancy and forecasting updates
Perform duties involving extensive phone and email communications and desk work
Travel locally and interstate for guest relationship development, trade shows, and meetings
Work primarily during weekday business hours with approval of management, including additional evening and weekend activities
Perform additional marketing or guest service assignments as directed
Occasionally lift, stand, bend, walk extensively as needed for events and property tours
Other duties as assigned by management