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National Account Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $100,000.00 - $160,000.00
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Work Schedule

Standard Hours
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Benefits

Wellness Program
Health savings account
Dental Insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Paid holidays
Health Insurance
Paid parental leave

Job Description

Novolex is a leading manufacturer specializing in food, beverage, and specialty packaging. Serving diverse industries such as foodservice, restaurant delivery and carryout, food processing, grocery and retail, as well as industrial sectors, Novolex offers extensive manufacturing and sourcing expertise. The company works with a wide range of substrates including resin, paper, molded fiber, aluminum, and more, providing customers with a vast portfolio that includes 120 product categories, 250 brands, and over 39,000 SKUs. Novolex stands out for its comprehensive product solutions and commitment to innovation and sustainability.

The company’s sustainability vision rests on three pillars: its products, operations, and people. This foundational commitment drives Novolex’s ambitious sustainability goals and initiatives that are integrated throughout the business. Employees at Novolex benefit from a culture of community engagement, employee well-being programs, and continuous development opportunities through extensive training programs and support for higher education.

The National Account Manager for GPO (Group Purchasing Organizations) and FSM (Foodservice Management) accounts is a key strategic role at Novolex. This position is responsible for developing and executing detailed growth plans for assigned accounts, focusing on contract management, maintaining and expanding market share, and cultivating relationships with key stakeholders at various levels of the client organizations. The National Account Manager works closely with field sales teams, distributors, and internal departments to ensure the delivery of business objectives and excellent customer service.

Ideal candidates will have experience in national account management or sales related to GPO and FSM accounts. Strong skills in negotiating complex contracts, analyzing market trends, and managing cross-functional collaboration are essential. The role involves strategic planning, leading contract renewals, negotiating pricing agreements, conducting business reviews, and supporting new product launches and sustainability initiatives. While healthcare industry experience is advantageous, it is not mandatory, widening the pool of candidates from foodservice and packaging industry backgrounds.

This position offers a salary range of $100,000 to $160,000 plus bonus and benefits, reflecting competitive compensation that is aligned with individual skills, experience, and education. Benefits include a 401(k) plan with company match, comprehensive medical, dental, and vision insurance, paid vacation and sick days, parental leave, paid holidays, and wellness programs. Novolex also emphasizes equal employment opportunities and provides accommodations for applicants and employees with disabilities.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years of successful National Account Management, GPO, FSM, foodservice, packaging, or related sales experience
  • Proven ability to negotiate and manage complex commercial agreements
  • Strong relationship-building, presentation, communication, and organizational skills
  • Demonstrated ability to develop strategic business plans and deliver growth
  • Strong financial and analytical acumen
  • Ability to travel as required

Job Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years of successful National Account Management, GPO, FSM, foodservice, packaging, or related sales experience
  • Proven ability to negotiate and manage complex commercial agreements
  • Strong relationship-building, presentation, communication, and organizational skills
  • Demonstrated ability to develop strategic business plans and deliver growth
  • Strong financial and analytical acumen
  • Ability to travel as required
  • Experience working with Group Purchasing Organizations (GPOs) and/or Foodservice Management companies
  • Knowledge of healthcare purchasing environments, healthcare foodservice operations, or healthcare market dynamics
  • Experience within foodservice packaging, disposables, jan/san, healthcare, or related categories
  • Proficiency in CRM platforms, Excel, PowerPoint, and business analytics tools

Job Duties

  • Develop and execute annual business plans for assigned GPO and FSM accounts to drive sales growth, profitability, contract compliance, and market share expansion
  • Build and maintain relationships with key decision-makers to maximize contract utilization and business growth
  • Negotiate annual agreements, pricing programs, contract renewals, and strategic initiatives while achieving company objectives
  • Conduct business reviews and develop growth strategies to expand product adoption, category penetration, and market share
  • Partner with field sales teams, National Account Managers, distributors, GPOs, and FSM organizations to drive contract pull-through and commercial execution
  • Analyze customer needs, industry trends, market data, and sales performance to identify opportunities, mitigate risks, and communicate actionable insights
  • Support new product introductions, conversions, sustainability initiatives, category reviews, and customer-driven innovation programs
  • Collaborate cross-functionally with Sales, Marketing, Product Management, Customer Service, Pricing, Finance, and Supply Chain to execute strategic initiatives and resolve customer issues
  • Partner with analysts to uncover growth opportunities, develop action plans, and drive execution across assigned accounts
  • Maintain accurate forecasting, CRM reporting, opportunity management, and regular business updates for leadership

Job Criteria

Experience

Mid Level (3-7 years)


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