
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,000.00 - $68,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career advancement opportunities
Job Description
Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas in 1975. Over the decades, Chili's has established itself as a go-to destination for Big Mouth burgers, house smoked ribs, full-on fajitas, and hand-shaken margaritas. The brand is deeply rooted in a culture of service, hospitality, and community involvement. Chili's is dedicated to delivering exceptional guest experiences every day, emphasizing a fun and welcoming atmosphere that makes guests and team members feel valued and appreciated. The restaurant prides itself on a strong team-oriented culture where collaboration and mutual support drive success. This philosophy is reflected in the way Chili's Managers are trained and supported to lead with passion and integrity. The company fosters an environment where going above and beyond is recognized and celebrated, rewarding those who contribute positively to the team and guest experience.
The Manager role at Chili's is designed for individuals who are wired for hospitality and thrive in a people-centric environment. The manager is a crucial link between the guests and the team, responsible for ensuring that every guest has a great experience. This role requires a dynamic leader who can navigate a fast-paced restaurant environment while maintaining high standards of operational excellence. Chili's Managers lead by example, modeling behavior that aligns with the brand's cultural beliefs, including accountability, food perfection, and a commitment to making every guest count. The manager's responsibilities span operational oversight, team member development, guest engagement, and business management including cost control and quality assurance.
This position offers a competitive salary range of $64,000 to $68,000 yearly and is geared towards candidates who are dependable, enjoy multitasking, and thrive in a fast-paced setting. The role is ideal for those who are not only focused on driving top business results but also fostering a fun and energetic work environment. A successful manager at Chili's is someone who embraces open communication, transparency, and accountability, and who can champion change while supporting team members to grow and succeed. This role requires a commitment to safe food handling procedures and a dedication to embodying and communicating Chili's unique culture consistently across all interactions. In sum, this is a leadership position that blends operational expertise with a strong passion for hospitality and guest satisfaction, offering an exciting career path within a well-established and respected brand.
The Manager role at Chili's is designed for individuals who are wired for hospitality and thrive in a people-centric environment. The manager is a crucial link between the guests and the team, responsible for ensuring that every guest has a great experience. This role requires a dynamic leader who can navigate a fast-paced restaurant environment while maintaining high standards of operational excellence. Chili's Managers lead by example, modeling behavior that aligns with the brand's cultural beliefs, including accountability, food perfection, and a commitment to making every guest count. The manager's responsibilities span operational oversight, team member development, guest engagement, and business management including cost control and quality assurance.
This position offers a competitive salary range of $64,000 to $68,000 yearly and is geared towards candidates who are dependable, enjoy multitasking, and thrive in a fast-paced setting. The role is ideal for those who are not only focused on driving top business results but also fostering a fun and energetic work environment. A successful manager at Chili's is someone who embraces open communication, transparency, and accountability, and who can champion change while supporting team members to grow and succeed. This role requires a commitment to safe food handling procedures and a dedication to embodying and communicating Chili's unique culture consistently across all interactions. In sum, this is a leadership position that blends operational expertise with a strong passion for hospitality and guest satisfaction, offering an exciting career path within a well-established and respected brand.
Job Requirements
- High school diploma or equivalent
- Previous management experience in a restaurant or hospitality setting
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong customer service orientation
- Effective problem-solving skills
- Willingness to embrace company culture and values
- Ability to train and develop staff
- Knowledge of safe food handling procedures
Job Qualifications
- Proven leadership experience in hospitality or restaurant management
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Excellent multitasking and organizational abilities
- Knowledge of food safety and operational standards
- Ability to lead and develop teams
- Commitment to delivering exceptional guest service
- Experience with cost control and business management
- Demonstrated accountability and transparency in management style
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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