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Nail Technician On-Call

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs

Job Description

The Ritz-Carlton is a prestigious luxury hotel brand within the Marriott International portfolio, recognized worldwide for delivering exceptional hospitality and unparalleled guest experiences. With over 100 award-winning properties globally, The Ritz-Carlton is synonymous with elegance, sophistication, and a dedication to excellence. The brand is renowned for its commitment to personalized guest service, meticulous attention to detail, and the cultivation of a warm, welcoming environment that makes every stay memorable. The company prides itself on fostering a culture that values creativity, compassion, and a deep sense of pride among its associates, who are dedicated to upholding the highest standards of hospitality. This commitment to quality and the unique blend of talented professionals has solidified The Ritz-Carlton’s reputation as a global leader in luxury hospitality.

The role of Nail Technician at The Ritz-Carlton involves providing specialized nail care services such as manicures and pedicures to guests, ensuring each individual receives a personalized and high-quality treatment experience. The Nail Technician is responsible for assessing guest needs, identifying any contraindications, and evaluating the condition of the skin, hair, or nails to determine the most appropriate services. This professional also educates guests on optimal skin, hair, and nail care, demonstrating and promoting spa and salon retail products to enhance the overall guest experience.

Key aspects of the role include escorting guests to and from treatment rooms, maintaining guest comfort throughout the service, adhering to scheduled appointment times, and ensuring a clean and sanitary workspace. The Nail Technician is expected to sterilize tools and equipment diligently, dispose of waste properly, secure supplies at the end of each shift, and maintain current licensure. Additionally, the role demands strict adherence to safety protocols and company policies, outstanding communication skills, and the ability to foster positive working relationships with fellow team members. The Nail Technician is integral to delivering The Ritz-Carlton’s renowned "Gold Standards," which emphasize gracious and thoughtful service, personal accountability, and a commitment to quality.

This position does not entail supervisory responsibilities but requires at least one year of related experience and a valid State Nail Technician License. The Ritz-Carlton prides itself on being an equal opportunity employer that embraces diversity and respects the unique backgrounds and contributions of its associates. Joining The Ritz-Carlton team means becoming part of a global family dedicated to excellence, inclusivity, and the continuous pursuit of personal and professional growth. Here, associates are encouraged to be their best selves and to contribute meaningfully to an extraordinary guest experience that lingers long after the stay is over.

Job Requirements

  • State Nail Technician License
  • At least one year of related work experience
  • Technical, trade, or vocational school degree
  • Ability to maintain cleanliness and sanitation standards
  • Ability to follow safety procedures and company policies
  • Excellent communication skills
  • Ability to stand and perform physical tasks throughout the shift

Job Qualifications

  • Technical, trade, or vocational school degree
  • At least one year of related work experience
  • State Nail Technician License
  • Ability to communicate clearly and professionally
  • Demonstrated commitment to providing exceptional guest service
  • Ability to maintain cleanliness and sanitation standards
  • Capacity to work cohesively within a team environment
  • Willingness to comply with company policies and quality standards

Job Duties

  • Provide nail care services such as manicures and pedicures to guests
  • Assess guest needs, inquire about contraindications, and evaluate the condition of skin, hair, or nails
  • Advise guests on proper skin, hair, or nail care
  • Demonstrate, promote, and sell spa/salon retail products
  • Escort guests to and from treatment rooms
  • Monitor guest comfort throughout service
  • Adhere to scheduled appointment times
  • Clean, maintain, and sterilize tools and equipment
  • Maintain cleanliness of workstation and treatment room
  • Dispose of trash and dirty linens properly
  • Secure supplies and equipment at shift end
  • Maintain current licensure
  • Report accidents and unsafe conditions
  • Follow company policies and procedures
  • Ensure clean and professional appearance
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge guests per company standards
  • Anticipate and address guest service needs
  • Assist individuals with disabilities
  • Communicate clearly and professionally
  • Develop and maintain positive working relationships
  • Comply with quality assurance standards
  • Perform physical tasks such as reaching, bending, and lifting objects up to 10 pounds
  • Perform additional duties as requested by supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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