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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
The hiring establishment is part of a rapidly expanding restaurant franchise operation, specifically targeting the Orlando and Miami areas for new District Managers. This company operates in the food service industry, focusing on providing exceptional guest experiences while ensuring operational excellence across multiple locations. The franchise model emphasizes consistency, quality, and customer satisfaction through robust management and operational frameworks. The role offered is that of a Multi-Unit Restaurant Manager, which means managing multiple restaurant units typically ranging from five to eight establishments. This position reports directly to the Franchisee, District Manager, or Director of Operations, reflecting a leadership role that... Show More
Job Requirements
- Minimum 3 years multi-unit management experience in retail, restaurant or hospitality
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management knowledge
- Ability to lead, train and develop teams
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to change
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Guest focused
- Ability to train and develop a team
- Time management
- Problem solving
- Motivating others
Job Duties
- Able to perform all duties of restaurant team members and restaurant managers
- Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
- Understand local marketing area and competitor trends
- Establish sales and service goals with franchise owners and restaurant managers
- Provides great guest service and resolves issues
- Lead team meetings
- Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives
- Ensure that restaurants correctly execute new products and processes in a marketing window
- Develop business plans for their portfolio and develop action plans with franchise owners
- Drive a clear vision and clearly communicates to the team
- Engages with Dunkin’ Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant managers
- Plan, monitor, appraise and review restaurant employee performance
- Manage and coordinate the Restaurant Management team to support their restaurant performance & execution
- Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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