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Multi Unit Operations Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

College Tuition Assistance
job training
Retirement benefits
competitive salary
Paid Time Off
Health Insurance
Career advancement opportunities

Job Description

This job opportunity is presented by an independently owned and operated McDonald’s franchise, distinct from McDonald’s USA corporate. This establishment is part of the global fast-food giant McDonald’s, renowned for delivering quality, service, and cleanliness in quick-service restaurants around the world. The franchise operates numerous locations and takes pride in upholding the brand’s commitment to customer satisfaction and operational excellence. This particular role offers candidates a chance to become a vital part of a dynamic team focused on advancing their careers within a supportive and forward-thinking environment.

As an Operations Supervisor within this franchise, you will oversee multiple profitable restaurants, ensuring that each meets McDonald’s rigorous standards of Quality, Service, and Cleanliness. This is a critical leadership position that requires the ability to drive business results while fostering a positive and motivated workforce. The role is perfect for an ambitious individual who is eager to develop leadership skills, contribute to team success, and pursue long-term career advancement. The employment type is full-time and offers a competitive salary along with a comprehensive benefits package, including college tuition assistance, valuable job training, and retirement benefits.

The Operations Supervisor plays a vital role in setting restaurant goals by collaborating closely with General Managers and Shift Managers. You will design plans to achieve business objectives and provide ongoing coaching and support to management teams to enhance their effectiveness and performance. By leading with energy and purpose, you’ll create an environment that inspires team members to deliver delicious food and memorable experiences to customers. The role also involves hiring and developing various levels of management and crew to build a capable and certified team that meets current demands and prepares for future growth.

Ideal candidates will have significant experience in multi-unit management, particularly within high-volume quick-service or fast-food restaurant settings. A background in hospitality or retail management is also valuable, offering related skills that contribute to successful restaurant operations. You must be a dynamic leader with a proven record of team building, accountability, and maintaining high standards across multiple sites. Key tasks include reinforcing company policies, ensuring exceptional food safety practices, managing labor and food costs, scheduling effectively, and maintaining property standards.

This role allows you to choose your working hours and pursue educational goals while building your skills in a supportive atmosphere that values authenticity and personal growth. If you seek a career that challenges you to be your best and rewards your dedication with advancement opportunities and excellent benefits, this position could be the perfect fit. Join a motivated team devoted to bringing great food and positive moments to the community while laying the foundations for your future success.

Job Requirements

  • Must have multi-unit experience
  • Dynamic leader with team building skills
  • Reinforce accountability amongst locations to company standards and policies
  • Maintain exceptional food safety practices at every location
  • Work closely with General Managers and Director of Operations on brand standards, labor, food cost and scheduling
  • Uphold building and property standards of each location
  • Staff each store with a fully trained and certified management team
  • Develop all levels of managers by continuously focusing on their development
  • Maintain a low turnover rate by retaining and developing management staff

Job Qualifications

  • Previous experience as an Area Supervisor or Operations Supervisor
  • Experience running high volume quick service restaurants
  • Background in hospitality or retail management
  • Strong leadership and team building skills
  • Ability to enforce company standards and policies
  • Skilled in coaching and developing management teams
  • Proven track record of maintaining food safety and restaurant standards

Job Duties

  • Run a patch of profitable restaurants ensuring high standards of quality, service, and cleanliness
  • Collaborate with General Managers and Shift Managers to set and achieve restaurant goals
  • Provide coaching and direction to improve management teams
  • Hire and develop Department, Shift Managers, and crew members
  • Reinforce accountability to company standards and policies
  • Maintain exceptional food safety practices
  • Manage labor, food cost, scheduling, and uphold building and property standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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