Multi-Unit Manager

Orange, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

performance bonuses

Retirement Plan

flexible scheduling

Job Description

Our company is a vibrant and growing establishment operating multiple bar and tap room locations throughout Orange County, California. We pride ourselves on delivering exceptional experiences in a lively and welcoming atmosphere, where guests can enjoy a variety of expertly crafted beverages and warm hospitality. As a multifaceted business in the hospitality and beverage industry, we are committed to maintaining the highest standards of quality, service, and customer satisfaction. Our company culture fosters teamwork, innovation, and continuous growth, making us a sought-after employer in the region for hospitality professionals who are passionate about delivering outstanding guest experiences.

We are currently seeking a highly skilled and experienced Multi-unit Restaurant Operations Manager to join our dynamic team. This full-time position plays a critical role in overseeing and managing the daily operations of our multiple bar and tap room locations across Orange County. The Multi-unit Restaurant Operations Manager will be responsible for ensuring operational excellence, staff supervision, inventory control, customer service excellence, and financial management to drive the overall profitability and success of our business.

The ideal candidate for this role is a proactive and organized leader with exceptional communication skills and a strong background in restaurant or bar management. They will have a deep understanding of the hospitality industry, including health and safety regulations, beverage program development, and financial oversight. This individual will lead by example, motivating staff while fostering a positive work environment that encourages professional development and high morale.

Key responsibilities include planning and executing bar operations that adhere to health and safety standards, developing innovative strategies to maximize revenue and customer retention, managing inventory to optimize costs, and creating an inviting ambiance that enhances the guest experience. Additionally, this role involves recruiting, training, and supervising bar staff and management teams, ensuring that service standards are consistently met or exceeded. Effective communication with guests and staff alike is essential to thrive in this position.

The Multi-unit Restaurant Operations Manager will also oversee beverage program development by curating diverse drink menus and keeping abreast of industry trends to introduce innovative and popular offerings. Financial management duties include budgeting, sales monitoring, expense control, and financial performance analysis to implement corrective actions that protect and increase profitability.

This position offers an exciting opportunity for motivated hospitality professionals passionate about leading multiple locations and driving business success in a fast-paced, customer-oriented environment. If you are ready to leverage your skills and experience in a rewarding role that challenges you to excel, we encourage you to apply and become a valued member of our team.

Job Requirements

Minimum high school diploma or equivalent
Proven experience in restaurant or bar operations management
Strong leadership and team management skills
Excellent communication abilities
Ability to work flexible hours including nights, weekends, and holidays
Knowledge of inventory and financial management
Familiarity with health and safety regulations
Legal drinking age and required certifications

Job Qualifications

Proven experience as a restaurant operations manager or similar role demonstrating successful management and leadership
Strong business acumen and financial management skills
Excellent communication and interpersonal skills with the ability to engage with staff and customers effectively
Outstanding organizational and multitasking abilities with attention to detail
Ability to work in a fast-paced environment and adapt to changing priorities
Proficiency in bar-related software and Toast point-of-sale (POS) systems
Knowledge of health and safety regulations and compliance standards
Must be of legal drinking age and hold any necessary certifications required by local regulations

Job Duties

Plan, organize, and execute all bar operations in compliance with health and safety regulations
Develop and implement effective strategies to maximize revenue and profitability
Monitor and manage inventory levels, ordering supplies and controlling costs
Create and maintain an appealing bar atmosphere and ambiance
Recruit, train, schedule, and supervise bar staff and management, ensuring excellent customer service
Provide guidance, coaching, and performance feedback to enhance staff productivity and morale
Foster a positive work environment that promotes teamwork and professional growth
Conduct regular staff meetings to communicate objectives, policies, and procedures
Ensure exceptional customer service by actively engaging with guests and addressing any concerns or issues
Monitor and respond to guest feedback and reviews, striving to continuously improve the bar experience
Implement strategies to build customer loyalty and increase customer retention
Curate and maintain an extensive beverage menu, including alcoholic and non-alcoholic options
Stay updated with industry trends, introducing new and innovative drinks to the menu
Conduct regular tastings and staff training sessions to maintain product knowledge
Develop and manage budgets, ensuring cost control and profitability
Monitor sales, expenses, and financial performance, implementing corrective measures when necessary
Analyze financial reports, identify trends, and develop strategies to increase revenue and reduce costs